Customer Reviews

I've always been greeted with a smile along with courtesy. I have been pleased with my service and information they provider regarding my vehicle.

I made an appointment for an alignment. I was there a bit earlier but rather than making me wait, the service advisor filled out all paperwork so no time could be wasted. I appreciate that they thought of my time. Everything was completed within the expected time and to my satisfaction. Thank you Good year!

I WAS VERY EXCITED TO GET NEW TIRES AND GIVEN A GREAT DEAL TOO. i SAT AND WAITED WHILE THEY WERE PUT ON. WHEN IT WAS TIME TO PAY I GAVE STEVE MY CHECK AND HE CALLED WHATEVER PLACE THEY CALL TO GET APPROVAL. THIS PERSON STATED IT WAS AN ACCOUNT FROM A CREDIT UNION, BUT MY CHECK WAS FROM RIVER CITY BANK THAT WAS ACROSS THE STREET. REALLY I WOULD WRITE A BAD CHECK FROM THE BANK ACROSS THE STREET?? NEEDLESS TO SAY I WAS TOLD THAT MY CHECK WAS NOT GOOD, I WAS EMBARRASSED TO BE TREATED THAT WAY,...

it was great to find place that works with you. Steve went out of his way to attend to my request for a specific tire and he got them. I was pleased with extra effort and clean, quick installation. Highly recommend

I went back to Elk Grove Goodyear because of the personnel. I was not planning to go back so quickly but I had the misfortune of a flat tire. I drove to Goodyear where I worked with Steve. Steve has continued to impress me with his knowledge of Goodyear products but also knowledge of my vehicle. After examining my flat and showing me the damage, Steve was able to order me a replacement tire. There was no forced sales pitch to buy four tires, there was respect for my knowledge of my car and it...

I had to order a tire due to nail puncture. The same occured last year and they looked up the tire needed and used last year and made the order that afternoon. The following day the tire was dleivered and my 1:30pm apointment allowed for the new tire to be placed on. Always very good service.

Good service

I went in for an oil change, before I left they let me know that my brakes would need to be changed soon. I asked if they had time for that, they did so I just asked them to do it and they took care of it right away. I have been going to this Goodyear for about a year now and I have a credit card with them. You qualify for rebates as well. Everyone thinks I'm crazy for using a tire shop to do maintenance on my vehicle, but I have never had any issues with any work they have done. Even th...

I had a flat repaired. No charge. I guess that is their standard practice. I also had my Goodyear tires (bought at a different Goodyear store) rotated. Also no charge. I didn't expect that, because I didn't buy the extended warranty on them. Service was performed in a third of the time predicted on their website. Store was clean and comfortable.

They’re down to their knees to help