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Customer Reviews

Goodyear Auto Service - Top Of The Hill

Daly City

6498 Mission Street

Daly City, CA 94014-2013

4.387899875640869

5 stars

(77)

4 stars

(25)

3 stars

(2)

2 stars

(6)

1 stars

(6)

116Reviews

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.

Satisfaction

4.260900020599365

Quality

4.424799919128418

Cleanliness

4.21619987487793

Amenities

4.13640022277832

Helpfulness

4.526299953460693

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116 Customer Reviews

5.0

By Serge

March 2018

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Posted on Goodyear.com - Goodyear Auto Service - Top Of The Hill - Daly City

Satisfaction with wait time

5.0

Quality of amenities in waiting area

3.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

By Diana415

March 2018

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Posted on Goodyear.com - Goodyear Auto Service - Top Of The Hill - Daly City

Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

In and out in a little over an hour

By txediter

March 2018

Services Received

Tire Purchase / Installation

Purchased new set of tires online, scheduled an installation appointment, showed up on time and was driving away a little over an hour later.

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Posted on Goodyear.com - Goodyear Auto Service - Top Of The Hill - Daly City

Satisfaction with wait time

5.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

By Ryjill

March 2018

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Posted on Goodyear.com - Goodyear Auto Service - Top Of The Hill - Daly City

Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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5.0

Topnotch Service

By Albert1228

February 2018

Services Received

Other Services

Came to have a flat tire fixed. Was almost in and out in an hour despite a busy day for them. And it was FREE as in NO CHARGE for flat tire repair. They used a patch which is better than a plug.

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Posted on Goodyear.com - Goodyear Auto Service - Top Of The Hill - Daly City

Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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4.0

Good costumer service

By Jaime007

December 2017

Good costumer service

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Posted on Goodyear.com - Goodyear Auto Service - Top Of The Hill - Daly City

Satisfaction with wait time

3.0

Quality of amenities in waiting area

4.0

Quality of service

4.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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5.0

Great Folks and Fast Service

By JimmyJimmy

December 2017

Services Received

Oil Change, Tire Purchase / Installation

Quick and professional service and the staff was friendly.

Was this review helpful to you: Yes (2) | No (0) Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.

Posted on Goodyear.com - Goodyear Auto Service - Top Of The Hill - Daly City

Satisfaction with wait time

5.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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4.0

Good Deal

By Karen11855

November 2017

Services Received

Oil Change

The staff is friendly and knowledgeable. The price was excellent. Wait time is long as this is a popular place. Best to drop off vehicle and do something else for a few hours.

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Posted on Goodyear.com - Goodyear Auto Service - Top Of The Hill - Daly City

Satisfaction with wait time

1.0

Quality of amenities in waiting area

3.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

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4.0

Good work friendly but not fast

By konamarv

November 2017

Services Received

Oil Change

I made a same day reservation for 9:00. Got it in on time but the car was not ready for over 2 hours. That is a long time for and oil change and tire rotation. Service was otherwise very good.

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Posted on Goodyear.com - Goodyear Auto Service - Top Of The Hill - Daly City

Satisfaction with wait time

2.0

Quality of amenities in waiting area

4.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

4.0

Read More Read Less

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5.0

Great Service

By Sfgiants64

October 2017

Services Received

Tire Purchase / Installation

Customer Service was excellent

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Posted on Goodyear.com - Goodyear Auto Service - Top Of The Hill - Daly City

Satisfaction with wait time

5.0

Quality of amenities in waiting area

5.0

Quality of service

5.0

Helpfulness of staff

5.0

Cleanliness of facility

5.0

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FINE PRINT & LEGAL DISCLAIMERS: Rebates & specials, MasterCard^® prepaid cards, and additional product claims. (*, † , †† , ‡ , § )

^*Oil Change: Suggested price is based on the vehicle manufacturer's recommendations based on type and amount of oil for your vehicle. Up to 5 quarts of oil. Cartridge or non standard filter and/or additional diesel oil extra. Fluid/filter disposal charges may apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. See store for complete details. Special State Exceptions: FL - Waste oil / filter fee may apply; CA - $2.50 fluid / filter disposal fee apply but no additional charge for shop supplies apply; PA - no fluid disposal charges apply; NY - no fluid disposal or additional charge for shop supplies apply. No other discounts apply.

^‡Additional Free Flat Repair Details: Dismounting and inspection of the tire to determine the cause of the inflation pressure loss and whether or not it can be repaired. Repairs performed in accordance with strict industry standards and Proper plugging/patching from the inside of the tire if suitable for repair. Most passenger and light truck tires and is applicable only to individual consumers and does not include a new TPMS sensor. Not offered at Just Tires locations.

^‡‡Goodyear Credit Card Special Financing Terms & Conditions: With credit approval for qualifying purchases made on the Goodyear Credit card at participating stores or on goodyear.com. As of March 27, 2018, purchase APR 29.99%, cash APR: variable 29.99%. The cash variable APR will not exceed 29.99%. Minimum interest charge $2.00. Cash Advance fee is the greater of $10 or 5% of the amount of the cash advance. Offer is only valid for accounts in good standing; is subject to change without notice; see card agreement for details.

^†Tire Rebate Details: Mail-In Rebate for a Goodyear MasterCard® Prepaid Card valid on purchases between April 1 and June 30, 2018. One Mail-In Rebate for a Prepaid Card per qualifying purchase and per invoice. Limit one (1) rebate form per tire purchase, per envelope. Offers available only at authorized participating U.S. Goodyear Retailers and websites. Offer valid only for U.S. residents who are individual consumers with mailing addresses in the U.S. and U.S. territories. Commercial fleets are not eligible for these rebates. Not valid on previous purchases. Rebates are on a set of four tires. If your vehicle requires six tires, rebates are available on a prorated basis for the two additional tires. The prorated rebate amount, per additional tire, is 25% of the rebate amount listed above. The minimum purchase is a set of four tires and the maximum purchase is six tires per invoice. Purchases made on the Goodyear Credit Card are subject to credit approval. WITH THE PURCHASE OF A SET OF 4 OF THE FOLLOWING TIRES: Get a $100 Prepaid Card or $200 with purchase on Goodyear Credit Card of: Eagle F1 Family of tires including Asymmetric All Season, Eagle F1 SuperCar and ROF. Get an $80 Prepaid Card or $160 with purchase on Goodyear Credit Card of: Assurance WeatherReady, Assurance ComforTred Touring, Wrangler All-Terrain Adventure with Kevlar, Wrangler MT/R with Kevlar. Get a $70 Prepaid Card or $140 with purchase on Goodyear Credit Card of: Wrangler Fortitude HT, Wrangler TrailRunner AT. Get a $60 Prepaid Card or $120 with purchase on Goodyear Credit Card of: Assurance MaxLife, Eagle Sport All-Season. Get a $50 Prepaid Card or $100 with purchase on Goodyear Credit Card of: Wrangler DuraTrac. Get a $40 Prepaid Card or $80 with purchase on Goodyear Credit Card of: Assurance All-Season, Assurance Fuel Max, Assurancecs Fuel Max, Wrangler SR-A, Fierce Attitude M/T.

Base portion of rebate offered by Goodyear and increased portion of rebate offered by Citibank, N.A. The Goodyear Credit Card is issued by Citibank, N.A. Completed rebate form must be postmarked or submitted online no later than July 31, 2018. Allow 6 to 8 weeks for Prepaid Card delivery. Goodyear reserves the right to substitute a check of equal value in lieu of a Prepaid Card at its discretion. For additional questions, or to check the status of your rebate, you may visit www.GoodyearTireRebates.com or call the Goodyear Rebate Customer Service at 1-844-539-5503 weekdays, 8am to 8pm EST; Saturday 8 am to 1 pm EST. Fraudulent submissions will not be honored and may be prosecuted. Sponsor is not responsible for noncomplying Rebate Submissions or for lost, late, illegible, postage-due or undeliverable mail. Noncomplying Rebate Submissions will not be honored, acknowledged or returned. Void where taxed, restricted or prohibited by law. All decisions made by Goodyear (or its authorized representatives) relating to the validity of any submissions are final and binding. This promotion is subject to all federal, state, and local laws and regulations. Retain copies of the materials you submit. Additional terms and conditions apply. Ask participating Retailer for complete details and rebate form.

This Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated. This card may be used everywhere MasterCard debit cards are accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. Goodyear is not affiliated with MasterCard. Prepaid Cards will not have cash access. Each time you use the Card the amount of the transaction will be deducted from the amount of your available balance. Card will be issued in the name on the redemption form only. Card expires after 6 months, subject to applicable law. Terms and conditions apply to the Prepaid Card. Certain fees may apply. See Prepaid Card for details. To check the balance of your Card or receive the terms and conditions, visit prepaid.citi.com/goodyearrebates or call 1-800-522-7458.

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¹Free Alignment Check: Offer expires 04/30/18. Most Vehicles. No other discounts apply. Must present coupon to get this offer. Redeem at participating Goodyear Auto Service locations only. During our free wheel alignment check, we'll measure your vehicle's wheel angles to determine if they are within manufacturers specifications, where applicable. Some 4WD vehicles excluded. Vehicles with Electronic Stability control may be extra. Additional diagnostics, parts or services may be recommended and charges apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. See Store for complete details. Cash value 1/50c. Special State Exceptions: CA and NY- no additional for shop supplies. Cash value of 1/50¢.

²$10 OFF Wheel Alignment: Offer expires 04/30/18. Get $10 in instant savings on a qualifying alignment purchase or $20 when you purchase with the Goodyear Credit Card. Most vehicles. No other discounts apply. May be used in combination with select other offers. Must present coupon to get this offer. Redeem at participating Goodyear Auto Service locations only. Adjust to manufacturers specifications where applicable. Some 4WD vehicles excluded. Vehicles with Electronic Stability control may be extra. Will be deducted from participating retailer's price at the time of purchase. Savings off regular price. Additional parts or services may be recommended and charges apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. Special State Exceptions: CA and NY- no additional for shop supplies. Base portion of instant savings offered by Goodyear and doubled portion of rebate offered by Citibank, N.A. Additional terms, conditions, and fees apply. See store for complete details. Cash value 1/50c.

^§Shocks/Struts Rebate: Get up to a $100 Visa® Prepaid Card by mail-in rebate when you buy select combinations of NAPA® or Rancho® shocks and struts at participating Goodyear Auto Service locations between April 1 and April 30, 2018. Get up to a $100 rebate on a qualifying purchase. Offer does not include installation/labor costs or taxes and is only good on qualifying products. Offer may not be combined with any other manufacturer’s discount, offer or rebate. The “Get up to a $100 Visa® prepaid card” rebate form must be postmarked by May 31, 2018. Restrictions and additional terms and conditions apply. The Visa® Prepaid Card is not a credit card, it expires on the date listed on the front of the card, and has no value after that date. See store associate or visit GoodyearAutoService.com for rebate form and complete details.

^††Regional A/C Special. A/C Service for $9.95: Offer expires 4/30/18. Most vehicles. Must present coupon to get this offer. No other discounts apply. May not be used in combination with other coupons. Includes testing the air conditioning system for effectiveness and efficiency, visually inspecting all accessible components of the A/C system for cracks, leaks, or damage, including a visual inspection of drive belts. Redeem at participating Goodyear Auto Service locations only. Additional repairs may be recommended and charges may apply. Fluid/filter disposal charges may apply. Additional change for shop supplies, up to 7% or $25 maximum, may be added. Special State Exceptions: CA and NY - no additional charge for shop supplies apply. See store for complete details. Cash value 1/50¢. (Refrigerant Extra)

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