Customer Reviews
Goodyear Auto Service - Bellevue
14923 Ne 20th Street
Bellevue, WA 98007-3801
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86 Customer Reviews
By KEL000
December 2017
Services Received
Tire Purchase / Installation
The service was fast; however, there was no one available to do an alignment check. I spent over $1000 on new tires, made an appointment based on their availability (even asked about the alignment check) and they could not perform even the check which is standard in getting new tires put on a car. They explained that the mechanic who performs this check was not in.
By Samechong58
November 2017
Services Received
Tire Purchase / Installation
Order online then have install same week. Very nice
By Samechong58
November 2017
Services Received
Tire Purchase / Installation
Order online then have install same week. Very nice
By Nonyourbusiness1
November 2017
Services Received
Oil Change, Other Services
I set an online appointment to have my oil changed and get the “29 point inspection”. When I arrived the store manager was the only one available and I couldn’t fully understand him and he was very off putting. He said my service would take 3 hours. I left my car and went across the street to a coffee shop to wait. I realized I could see my car from the coffee shop and watched as they changed my oil and then took it off the lift and pulled it out. I certainly didn’t see a 29 point inspection....
By Keneke62
October 2017
Services Received
Tire Purchase / Installation
Great service...Great Pricing...am glad I went to this shop for my tires...
By unsat
October 2017
Services Received
Tire Purchase / Installation
Bad location to get tires installed at. The manager failed to mention when I dropped my vehicle off that when he confirmed the appointment he didn't actually have the tires, and didn't bother to check until they were getting ready to take my tires off. Originally was told that it would be later the next week before they would have them, but Goodyear.com managed to make it right. Kept pressuring upselling services, as well as additional work. Took my car elsewhere after the tires were instal...
By LJPB
October 2017
Very helpful in coming up with the plan for my new tires. Was able to do all my maintenance work in one place; which I appreciated. It took a bit longer than I had hoped but the job they did was excellent and the people friendly and very helpful.
By BmwM3
October 2017
I wish that the manager would have gave me more options of tires to put on my car. I have a bmw M3 and the tires slip every once and awhile. Very disappointing I spent $1500 just to be slipping and sliding this isn’t wild waves. I will definitely not come back.
By Kathy2017
October 2017
II'll use them again. That's high praise!
By Kmt70
September 2017
Services Received
Oil Change
I called two days ahead to make an appointment and the person only took my type of vehicle. I show up on the appointment time and day and they don't even have me down at the time I requested. they tell me it's still going to be an hour and a half just to get a oil change after their mistake. not a good place to go.
