14923 Ne 20th Street
Bellevue, WA 98007-3801
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155 Customer Reviews
Took my truck for an alignment and they made it pull to the left, told me it’s the best they can do because they never seen the camber adjuster I have on the truck. Told me I might need new springs. Really disappointed because I’ve started installing Goodyear tires on all my cars.
Good service and staff are polite. They let me know things in detail. Only thing that I did not like is my car got some minor scratches. Although, I did not argue or raise questions, but I feel this should be taken care of. Another area to improve is wait time. I was told that my service will be done in 2 hours but I got my car after 4 hours (not sure about others but this was my case).
Starter replaced in my truck. Good experience and fair price Thank You to the Bellevue Store
Tire Purchase / Installation
The Manager was awesome! He knew of my situation and that we needed to get back over 2 mountain passes and squeezed us in and out in an hour with 4 new Wrangler A/T's on our truck. Love this store!
Even though I had an appointment it took a very long time to get my tires replaced. One of the new tires is slowly losing air so I stopped by to have it fixed but am told I need an appointment. He wanted my to leave it????. I paid a lot of miner for my tires and I expect you to pull it in and take a quick look at it not take all day again. Your competition takes care of their customers especially when something like this happens. Next time if I want good year tires I’ll go to my dealer, they...
Always bring our jeep Cherokee in for oil changes and anything else it needs now I have another vehicle aswell and will never bring my car any where else and always Excellent Customer Service I'm pretty sure its Mike who always helps us
Service Tech and Manager ran into an issue when one of the new bulbs blew. They came out and informed me it would be a little longer and they had to have the part supplier send out new bulbs. After about another 15 minutes parts came and within a short time they came in and told me the job was done. So I was told the total job would take about 45 minutes but with the issue it took a little over an hour so no issue.
Good customer care, they explain what was to be done to my car,what was working well and what was needed to be done.
rehire all staff