Customer Reviews

I have been going to the good year in Lynnwood for years, I find them to be honest and trustworthy. They have never suggested repair that are unnecessary, they look out for their customers. They have always worked well with me, even under time constraints. Kudos to team Lynnwood

Covid times and all the distancing, masks and cleanliness rules were followed. Quick turn-around for my set of 4 new tires. Friendly crew.

Appointment started on time. Seemed to be taking a real long time. It seemed to me they had a trainee doing the work when I looked thru the window. After 70 minutes I observed a technician tightening the filter bolt and looked to have extra effort turning it. Hope it isn't crossthreaded. When paying the bill I asked if there was a problem with the filter and the guy I was paying said they didn't have the proper filter and had to get it. I had made the appointment the week before.......and t...

Great service and clean waiting room!

I always get excellent service at this store. The manager is always there to explain in detail everything that they did to your car. And what future needs you may want to take care of. And never any pressure. Thanks guys appreciate your work

I wanted 4x Eagle Exhilarate, set up an appointment online for those tires, called ahead to verify those tires were in stock and could be installed during my appointment, employee confirmed they had those exact tires and could be installed. Dropped off my car at my appointment time (11:30am) and the online quote was 1.5 hours of work, just tires. I called at 3:30pm to see when my car would be ready. After being put on hold, I was told before 5pm. I was then called around 4:30pm saying they di...

Went in for only windshield wipers to purchase and install. Had purchased them before a couple years prior and liked the quality. Asked for the same wipers but didn't get them and was very overpriced. They couldn't find my account in their system. And then when trying to create an invoice after adding me to their system, they couldn't input the "code for the part," for 20 minutes. They had no other customers and I was there for almost 2 hours just for wipers. I begged the rep to just wr...

Great service! Thank you!

I have been bringing my 2001 QX4 Infiniti here for 5+ years for all my maintenance. You recently helped me with a starting issue diagnosis. Your team let me know that I was sold a bad battery from an auto parts store and replaced it. I was also able to get a refund from the auto parts store for the bad battery. Shoutout to Erick for always providing great service and honesty!

I've been coming to this location for several years now and the service has always been wonderful.