Customer Reviews

I brought my truck in early Saturday morning. I was told I would get a call back with an estimate. Never received a call, so I went in to check on my truck. Come to find out my paperwork was in the "Done" section. But truck needed parts and no one had called me or tried to call to get the parts. Finally, I was told the mechanic that could fix my truck would be off Sunday and truck would be done Monday. Never received a call on Monday, I called that afternoon to see if truck was done. I was th...

This was the first time at this Goodyear location and was extremely satisfied with the service provided. I scheduled an online appointment on Sat. 9/2/17 for an oil change on 9/3/17, and received a call first thing Sunday 9/3/17 to notify me that they would not be capable of guaranteeing that appointment since the online system is not directly connected to their location and they did not feel it was right for me to wait all day for them to fit me in. I rescheduled my appointment for Labor ...

Drop off was quick and smooth, friendly but said I had to leave it. One tire Change took 12 to 4. I finally get to pick up but took 15 to get checked out. One guy was teaching the other but then could have help me, instead went back outsidecausing me to wait for the one guy buy himself helping 3 people .

I have taken my cars to the Goodyear Auto Service in Citrus Heights multiple times and each time the service has been great. They deliver what they promise and always provide details and information on what's being done to my car. I needed a battery and arranged to bring my car in to have it replaced. It was done quickly and efficiently. They exceeded my expectations and I will continue to go back.

Took my car in for repair and specified the issue. Was told my assessment was incorrect and the issue was repaired. Less then 12 hours later the issue I specified was back... went back to the shop and was told I would need to make an appointment to get it fixed.... and will have to wait 4 days and be with out my car for who knows how long. Not a happy customer... what a waste of time!!!!!

I have been having all of my cars serviced at this location for many years and I have NEVER been disappointed. I have complete faith that they will take care of my car as if it were their own. They are always fast, friendly, and take the time to explain, in detail, exactly what needs to be done to my car.

Great service they went above and beyond what was required of them! Thank you for all of your help!!

I made an appointment for an oil change at 3:30. The worker on the phone told me to bring it in anytime after 2pm. I got off work and took it in at 2:30. My car was not finished until about 5:30. I saw my car and no one was working on it. They were helping out cars that were coming in without appointments. Nobody was in the front desk to notify me what was going on with my car or about the wait time. Will be returning in the future but I will be more aware of the wait times

Was in and out in no time. Less than an hour. THANKS. THEY knew my name when I walked in. Had tires waiting for me.

I get tired of looking for a new mechanic/shop that I can trust, one that when they say something needs to be fixed, it really does, and then the work is solid. My prior mechanic/shop closed down and I've been looking for a new place. I've been to Goodyear on Greenback nr Sunrise three times now and can say that they do good work and I know I can trust them. My only complaint is that my last visit was supposed to be a 45 min. oil change that actually took almost two hours. I would rather plac...