7986 Greenback Lane
Citrus Heights, CA 95610-6908
146 Customer Reviews
I went on line to set up an appointment for an oil change took it in on the day of appointment and when they brought it to the front of store I noticed the drivers door was all greasy so I asked one of the service guys to please wipe it off then I started my vehicle and the dash read change oil so they did not reset the computer so the service tech looked up on his I phone on how to do that not to smart then they had not put a new mileage sticker on the windshield. Are these service people ...
Made an appointment for oil change, showed up early for appointment, dropped car and keys off and decided to walk around Sunrise Mall while we waited. Gave service staff wife's cell # to contact us on when car was ready. Almost two hours later, still no phone call. Walked back over to Goodyear and found car in same parking space we left it in. When we inquired about it, the service guy said it was done and ready to go. No telling how long we would have had to wait for a phone call if we di...
Oil Change, Other Services
1) there was grease all over my door handle and the step entering the car 2) they ran out of oil - how that happens I do not know - it took 2 hours for an oil change and new wipers when I had an appointment 3) they did not put a new sticker in my window with the date and mileage of the service
The service is always great I never have a problem. I just didn't like that they kept my car all day..
Oil Change, Other Services
The service was great. Faster than we had anticipated. We have been coming here for years.
Didn't keep appointment time Compleated others work without an appointment before even touching mine Twice in one day I have done a lot of business with them but never again they just lost a loyal customer
I brought my truck in early Saturday morning. I was told I would get a call back with an estimate. Never received a call, so I went in to check on my truck. Come to find out my paperwork was in the "Done" section. But truck needed parts and no one had called me or tried to call to get the parts. Finally, I was told the mechanic that could fix my truck would be off Sunday and truck would be done Monday. Never received a call on Monday, I called that afternoon to see if truck was done. I was th...
This was the first time at this Goodyear location and was extremely satisfied with the service provided. I scheduled an online appointment on Sat. 9/2/17 for an oil change on 9/3/17, and received a call first thing Sunday 9/3/17 to notify me that they would not be capable of guaranteeing that appointment since the online system is not directly connected to their location and they did not feel it was right for me to wait all day for them to fit me in. I rescheduled my appointment for Labor ...
Tire Purchase / Installation
Drop off was quick and smooth, friendly but said I had to leave it. One tire Change took 12 to 4. I finally get to pick up but took 15 to get checked out. One guy was teaching the other but then could have help me, instead went back outsidecausing me to wait for the one guy buy himself helping 3 people .
I have taken my cars to the Goodyear Auto Service in Citrus Heights multiple times and each time the service has been great. They deliver what they promise and always provide details and information on what's being done to my car. I needed a battery and arranged to bring my car in to have it replaced. It was done quickly and efficiently. They exceeded my expectations and I will continue to go back.