Customer Reviews

The employees have a great attitude and very professional demeanor to the vehicle they are servicing. Gave honest recommendations and fixed the problem on the spot.

Everything was great but I would have liked to see better pandemic precautions in place; i.e. plexiglass separation, handwipes, wiping down steering wheel, etc after service.

Great Service! They friendly and efficient.

I ordered new tires through Goodyear’s website and had them delivered to my local Goodyear. I initially got scheduled for a Wednesday appt, but goodyear Arden fair called me to let me know that my tires had not yet arrived and we rescheduled for Thursday. I arrived Thursday and got my tires changed in 1.5 hrs. Thank you for your prompt & professional service!

I called to get an oil change on Saturday and they were so accommodating when I explained my son works in SF all week and only drives home on the weekends. We waited in the clean waiting room watching television. They kept us updated the whole time as to what was going on. I definitely recommend this service station every time for your car’s needs.

I took my GMC truck there for a oil and filter change and their invoice indicated that the service included “lube, oil and filter “ change. However, I discovered that they did not do any lubrication of the front suspension fitting. I was told to bring it back and they would perform the lubrication. I did return for them to do the lubrication and when I got home I noticed that the upper fitting were still not lubricated. I called again and was told to bring the truck back. I was also told...

A

Needed to get an alignment and balance my tires and even though they were busy they got me an appointment the next day. Once I got there the customer service was excellent. It’s located at Arden Mall so we were able to run a few errands while we waited which was great. When we got back they let us know it’s almost finished. When it was done the price was definitely reasonable and service great. This is why we always bring our three cars to them.

I wasn’t going to leave a review but I keep finding issues. First issue was that they left off my plastic cover to my oil filter housing, second issue was that when I decided to do my own oil due to not trusting the technician at Goodyear. I found my oil pan wet. Odd that no one had told me before I had a leak. In fact I combed through all under my hood and couldn’t find anything else wet so I changed the oil anyway. Now that I did my oil change I found they replaced my oil pan drain plug wit...

Manager and staff at this store were extremely helpful, professional and caring. We needed tires for our vehicle and requested "no contact" interaction if possible. We received utmost care and concern as well as fast service! The "no contact" process proved to be very easy, safe and professional. We are very happy with our choice in Goodyear and happy with our new tires! Thank you so much!!