Customer Reviews

Upsell on everything and extremely slow service. Two and a half hours to install 4 new tires. Claimed that only the most expensive tires were available even though they sent someone to go get them from the warehouse.

Austin, the technician, explain the process of ac system performance, test and recharge. The price is fair and the staffs are professional.

The person at the reception desk was okay but not as good as the others I've dealt with. First she recommended more expensive oil saying it was recommended by Toyota when it was a Goodyear recommendation. When I corrected her she tried to say it was until I offered to get the service manual. They did not start on the car until they saw me across they parking lot. That was after about 2 hours. Then they got it done 45 minutes later with service recommendations... They stated there was an oil l...

Was very pleased with the fast and friendly service. However, my appointment time was not registered the way it should of been. When I first got there, I was that my appointment wasn't registered in the system. However they took my car in straight away and had it done in a hour.

So it takes me some time to write my reviews because I like to reflect first. My recent visit for car repairs was nothing short of awesome. I have become acquainted with the guys there, which are Robert, Austin and Scott. They have replaced my lower control arms and my front struts. My Jeep is not that old, but has many miles!! I drive a lot. I just want to say a special thank you to these 3.. I plan on coming back for a tune up too. Love them!

They were all very helpful and changed my oil fast!

Ordered tires online, made and appointment online and everything went smoothly. The manager greeted me and ensured that I would be waiting for the vehicle. He informed me that his crew had pulled the tires from the warehouse and that it would take about and hour and a half to change all four tires out, re-balance and check the alignment. Finished on time and was pleased with the service I received. Well done boys in the pits, given these hard times, finding available team members would be a h...

Did not have enough personnel due to COVID-19

Good service. Counter guy did not wear mask No glass between customer and counter guy

I usually don't do reviews, but in this case it's warranted. I went to this Goodyear Service Center to get my oil changed this past week.I had previously made an appointment, so I wouldn't have to wait too long. After over an hour of waiting, they tell me my car is ready and I paid the bill. I was then handed the key to another car, and when I reminded him which was my car, I had to wait another hour for my car to be done. I wasted over two hours getting an oil change. Furthermore, when I go...