3515 West Union Hills Drive Suite 100
Glendale, AZ 85308-2429
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174 Customer Reviews
Tire Purchase / Installation
Found the facility and staff friendly, knowledgeable, professional, informative, timely
Took my truck in to replace a seal in the rear differential. They did it while I waited. Work was done right (as always) at a very fair price.
My car is 20 years old. The staff list items which need immediate attention, and prioritize services which may be postponed. No hard upsell, simply friendly and courteous advice. I highly recommend this shop.
I had a screw in my tire so I made an appointment to come in to have it removed and tire plugged. I was greeted warmly by Eric and my car was taken in to have it looked. Eric brought me the screw and said my tire was being worked on. After they finished I fully expected to pay to have this done (took about an hour of their time) but when I got to the counter it was zero charge! They did not try to "sell" me on anything like other places either. Thank you so much for taking good care of m...
Goodyear store staff were friendly and professional, my tire which had a nail puncture was replaced under the road hazard warranty. The only reason I gave a rating of 4 stars instead of 5 is because a replacement tire was not in stock at the store, and I had to wait a day for the replacement service.
To be clear this is for an attempt at service because I wasn't even able to get past the basics. Brought a work vehicle in for an oil change after making an appointment online. Dick is called over to help since they are trying to enter everything under the company account which is not showing up. I ask Dick to put it under my name to get things going. He says he can't do anything until he has a ticket and he can't create a ticket until he has the company account. Again I recommend just puttin...
Came in with a punctured tire and it was leaking pretty fast. They were pretty backed up and I was greeted by Ed, the manager who was very friendly. He said it would be a couple of hours before he could get to my repair. He got me in and out in 1 hour. Was really pleased that it went quicker. They repaired my tire and when I went to pay for it, Ed said "No charge today". It's as he knew I was laid off. Thanks Ed. I will recommend you guys anytime.
Oil Change, Other Services
I’ve been using Goodyear since my mechanic retired a couple years ago. The staff is great. They are responsive to my needs, very timely, fair price and they ARE OPEN ON SATURDAYS. Which is a huge plus for me.
I took appointments at 9 arrived on time and sit for 2 hours for oil change. Not sure what the reason for heaving appt if you don’t respect the time.
I had called the store on Wednesday and made a appointment over the phone to come in and get a oil change for 2 pm and when I had got there they had told me that the appointment was never put into the system and that they have this issue all the time when people call for an appointment so I made an appointment for Thursday get there and the manager was checking in two other customers and taking a phone call he was extremely rude to the person over the phone basically screaming at the guy o...