Customer Reviews
Goodyear Auto Service - Kapolei Shopping Center
91-590 Farrington Highway
Kapolei, HI 96707-2009
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319 Customer Reviews
By ajscpm
January 2021
Services Received
Tire Purchase / Installation
Two rear tires replaced, finished less than an hour after appt time!!
By Jewel26
January 2021
Services Received
Other Services
It was nice to be treated like a customer. Front desk help was very professional and knew their job. The mechanical department were on top of everything to and all went smoothly.
By Dfnsmn34
January 2021
Services Received
Tire Purchase / Installation
COIVD times! Ordered online. Apparently that is not the preferred method of this branch. Their computer systems don't jive with the online orders and I ened up taking both front desks peoples attention and both of their computer systems to get my appointment checkin. Of course, theres a long line so I felt bad for them and myself as I thought ordering on line would be helpful for all involved. Other than that they did a great job and I would go back.
By TweetOut
January 2021
Services Received
Oil Change
Check-in & check out was fast, which I was super thankful. but the clerk that checked me in was not too friendly, I’m sure she’s a nice girl, but I felt like I was a customer of inconvenience, she perform no personality of we appreciate your service, especially since we made reservations. BUT the other clerk that checked us out, she was super friendly, providing outstanding customer service. I was on the bubble of returning the next time our vehicles needed service, but since the clerk tha...
By Hoku80
December 2020
Services Received
Other Services
It was very easy and simple to make appointment on line. Staff was very friendly when checking in/out car for apt/service. Wait time for service was very good. This Good Year is a great location because of Covid-19 there was no chairs to wait in store area but was able to shop at the stores in the shopping center.
By raizza
December 2020
Services Received
Other Services
Excellent service
By 96789
December 2020
Services Received
Oil Change
Great customer service that’s why I support this location
By LynG
December 2020
Their team went above and beyond to help wih other issues even if i just went in for a safety check. Thank you Edwin and team!!
By kljljljlkjkllkjj
December 2020
I always have good experience
By Lexie76
November 2020
Services Received
Oil Change, Other Services
Picking up my car there was only 1 associate at the front desk. Yes it was during lunch time. However the associate that was there was fast and friendly. He handled the phones and customers waiting in line in a timely manner. I come here to get my car serviced and never have been dissatisfied. Keep up the great work.
