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Customer Reviews

Goodyear Auto Service - Kailua

Kailua

724 Kailua Road

Kailua, HI 96734-2818

4.302000045776367
5 stars
(99)
4 stars
(24)
3 stars
(8)
2 stars
(8)
1 stars
(10)

149Reviews

Satisfaction
4.280799865722656
Quality
4.35860013961792
Cleanliness
4.398600101470947
Amenities
4.132900238037109
Helpfulness
4.4207000732421875
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      149 Customer Reviews

      5.0

      Fast and friendly

      By Paulw1

      August 2017

      Services Received

      Tire Purchase / Installation

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      Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.
      5.0

      Polite with Humor

      By Mogol

      August 2017

      Services Received

      Oil Change

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      Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.
      5.0

      Great customer service every time

      By ALUP

      August 2017

      Services Received

      Tire Purchase / Installation, Other Services

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      Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.
      5.0

      Friendly and efficient

      By Ninjala

      July 2017

      Services Received

      Oil Change, Other Services

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      Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.
      5.0

      Good service

      By Jfackrell

      July 2017

      Services Received

      Oil Change, Other Services

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      5.0

      Everything was excellent

      By Marj117

      July 2017

      Services Received

      Other Services

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      4.0

      One of the better Goodyears

      By KailuaDriver

      July 2017

      Services Received

      Oil Change

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      Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.
      5.0

      Fast friendly service

      By JohnnyDirt

      June 2017

      Services Received

      Tire Purchase / Installation

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      Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.
      5.0

      EXCELENT JOB

      By NAOYA

      June 2017

      Services Received

      Oil Change, Tire Purchase / Installation, Other Services

      Read More

      Thank you for your feedback. 'Sorry, there was an error when sending your feedback. Please try again or refresh the page.
      4.0

      Courtious staff

      By Gunggung

      March 2017

      Services Received

      Other Services

      Read More

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      Connect With Us

      Call (855) 785-0768

      For Further Questions About

      • Your Goodyear Credit Card

        9:00 AM - 8:00 PM ET Mon - Fri (855) 499-4817

      © 2017 The Goodyear Tire & Rubber Company
      200 Innovation Way, Akron, OH 44316

      *Oil Change: Suggested price is based on the vehicle manufacturer's recommendations based on type and amount of oil for your vehicle. Up to 5 quarts of oil. Cartridge or non standard filter and/or additional diesel oil extra. Fluid/filter disposal charges may apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. See store for complete details. Special State Exceptions: FL - Waste oil / filter fee may apply; CA - $2.50 fluid / filter disposal fee apply but no additional charge for shop supplies apply; PA - no fluid disposal charges apply; NY - no fluid disposal or additional charge for shop supplies apply. No other discounts apply.

      ‡Additional Free Flat Repair Details: Dismounting and inspection of the tire to determine the cause of the inflation pressure loss and whether or not it can be repaired. Repairs performed in accordance with strict industry standards and Proper plugging/patching from the inside of the tire if suitable for repair. Most passenger and light truck tires and is applicable only to individual consumers and does not include a new TPMS sensor. Not offered at Just Tires locations.

      ‡‡Goodyear Credit Card Special Financing Terms & Conditions: With credit approval for qualifying purchases made on the Goodyear Credit card at participating stores or on goodyear.com. As of June 21, 2017, APR for purchases 29.99%, APR for cash: 29.99%. The cash variable APR will not exceed 29.99%. Minimum interest charge $2.00. Cash Advance fee is the greater of $10 or 5% of the amount of the cash advance. Offer is only valid for accounts in good standing; is subject to change without notice; see card agreement for details.

      †Tire Rebate Details: Mail-In or online rebate for a select gift card of consumer’s choice (The Home Depot®, Target, Best Buy, Bed Bath & Beyond, or Macy’s) valid on purchases made between August 1 and September 30, 2017. Limit one mail-in rebate for a gift card per qualifying purchase, per visit. Limit one (1) rebate form per tire purchase, per envelope. Offers available only at authorized participating U.S. Goodyear Tire & Service Network Retailers including goodyear.com. Offer valid only for U.S. residents who are individual consumers with mailing addresses in the U.S. and U.S. territories. Commercial fleets are not eligible for these rebates. Not valid on previous purchases. Rebates are on a set of four tires. If your vehicle requires six tires, rebates are available on a prorated basis for the two additional tires. The prorated rebate amount, per additional tire, is 25% of the rebate amount listed above. The minimum purchase is a set of four tires and the maximum purchase is six tires per invoice. Purchases made on the Goodyear Credit Card are subject to credit approval. WITH THE PURCHASE OF A SET OF 4 OF THE FOLLOWING TIRES: Get a $60 Gift Card or $120 Gift Card with purchase on Goodyear Credit Card of: Assurance ComforTred Touring, Assurance TripleTred All-Season, Assurancecs TripleTred All-Season, Wrangler All-Terrain Adventure with Kevlar®, Wrangler MT/R with Kevlar®; Get a $40 Gift Card or $80 Gift Card with purchase on Goodyear Credit Card of: Assurance All-Season, Assurance Fuel Max, Assurancecs Fuel Max, Eagle Sport All-Season, Wrangler DuraTrac, Wrangler SR-A, Wrangler TrailRunner AT. Offers available only at participating Goodyear Tire & Service Network retailers. Base portion of rebate offered by Goodyear and doubled portion of rebate offered by Citibank, N.A. The Goodyear Credit Card is issued by Citibank, N.A. Completed rebate form must be postmarked or submitted online no later than October 31, 2017. Allow 6 to 8 weeks for gift card delivery. Goodyear reserves the right to substitute a check of equal value in lieu of a gift card at its discretion. For additional questions, or to check the status of your rebate, you may visit www.GoodyearTireRebates.com or call Goodyear Rebate Customer Service at 1-844-539-5503 weekdays, 8am to 8pm EST; Saturday 8 am to 1 pm EST. Fraudulent submissions will not be honored and may be prosecuted. Sponsor is not responsible for noncomplying Rebate Submissions or for lost, late, illegible, postage-due or undeliverable mail. Noncomplying Rebate Submissions will not be honored, acknowledged or returned. Void where taxed, restricted or prohibited by law. All decisions made by Goodyear (or its authorized representatives) relating to the validity of any submissions are final and binding. This promotion is subject to all federal, state, and local laws and regulations. Retain copies of the materials you submit. Additional terms and conditions apply. Ask participating Retailer for complete details and rebate form.

      DuPont™ and Kevlar® are trademarks or registered trademarks of E.I. du Pont de Nemours and Company.

      Use of merchant names and/or logos and images is by permission of the participating merchants. The participating merchants are not sponsors of this program or offer. Merchants are subject to change. Gift card terms may apply.

      §Service Rebate Details: Mail-In or online rebate for a select gift card of consumer’s choice (The Home Depot®, Target, Best Buy, Bed Bath & Beyond, or Macy’s) valid on service purchases of $50 or more on the Goodyear Credit Card made between August 1 and September 30, 2017. Qualifying service purchase must be made on the Goodyear Credit Card. Subject to credit approval. Rebate offer available only at authorized participating U.S. Goodyear Tire & Service Network Retailers including goodyear.com. Offer valid only for U.S. residents who are individual consumers with mailing addresses in the U.S. and U.S. territories. Commercial fleets are not eligible for these rebates. Not valid on previous purchases. One gift card per qualifying purchase. Service rebate offered by Citibank, N.A. No other discounts apply. Service rebates are not doubled. Rebate Form must be postmarked or submitted online no later than October 31, 2017. Allow 6 to 8 weeks for gift card delivery. Goodyear reserves the right to substitute a check of equal value in lieu of a gift card at its discretion. For additional questions, or to check the status of your rebate, you may visit www.GoodyearTireRebates.com or call Goodyear Rebate Customer Service at 1-844-539-5503 weekdays, 8am to 8pm EST; Saturday 8 am to 1 pm EST. The Goodyear Credit Card is issued by Citibank, N.A. Fraudulent submissions will not be honored and may be prosecuted. Sponsor is not responsible for noncomplying Rebate Submissions or for lost, late, illegible, postage-due or undeliverable mail. Noncomplying Rebate Submissions will not be honored, acknowledged or returned. Void where taxed, restricted or prohibited by law. All decisions made by Goodyear (or its authorized representatives) relating to the validity of any submissions are final and binding. This promotion is subject to all federal, state, and local laws and regulations. Retain copies of the materials you submit. Additional terms and conditions apply. Ask participating Retailer for complete details and Rebate Form.

      Use of merchant names and/or logos and images is by permission of the participating merchants. The participating merchants are not sponsors of this program or offer. Merchants are subject to change. Gift card terms may apply.

      #Free Install – All Tires – 8/17 - 8/31: Offer expires 08/31/17. Must present coupon to get this offer. Most vehicles. No other discounts apply. Requires purchase of four tires. Offer limited to Goodyear, Dunlop, and Kelly products. May not be used in combination with other coupons. Redeem at participating Goodyear Auto Service locations only. One coupon per customer per vehicle. Includes mounting, Lifetime Balance 1, Lifetime Rotation 2, New Valve Stem, or Tire Pressure Monitoring Kit (TPMS), TPMS reset, Tire Disposal 3.

      1. Wheel Balance Lifetime Limited Warranty: Good for the life of the usable tire tread (2/32”) balanced. Not valid if tire is dismounted. 
      2. Good for the life of the usable tire tread (2/32”). Vehicles requiring mounting or dismounting of tires to perform rotation excluded.
      3. Excludes Arkansas and New York State. See store for complete details. Cash value 1/50¢.

      **Complimentary Brake Check Includes:
      Visual inspection of brake pads and rotors, shoes and drums, calipers, wheel cylinders, brake hoses, master cylinder, and brake fluid level

      Instant Rebates are:
      $15.00 off a set of new front or rear disc brake pads, installed 1
      $30.00 off a set of new front or rear disc brake pads and two new rotors, installed 2
      $60.00 off complete set of new front and rear disc brake pads, with four new rotors, installed 3

      Footnotes:
      1 $15.00 off a set of new disc pads or brake shoes, per axle, installed
      2 $15.00 off 2 new brake rotors or 2 brake drums, per axle, installed
      3 Up to a maximum of $60.00 off any combination of brake pads, shoes, drums or rotors, installed

      Offer expires 8/31/17. Must present coupon to get this offer. Most vehicles. No other discounts apply. May not be used in combination with other coupons. Redeem at participating Goodyear Auto Service locations only. Instant rebate will be deducted from price at the time of qualifying purchase. Savings off regular price. Fluid disposal fee may apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. Subject to credit approval. Get an additional $15 instant rebate on a qualifying brake purchase when the purchase is made on the Goodyear Credit Card. Special State Exceptions: FL – Waste fluid fee may apply; CA – $2.50 fluid disposal fee apply but no additional charge for shop supplies apply; PA – no fluid disposal charges apply; NY – no fluid disposal or additional charge for shop supplies apply. See store for complete details. Cash value 1/50¢.