Customer Reviews
Goodyear Auto Service - Kailua Kona
74-5488 Kaiwi St
Kailua Kona, HI 96740-1634
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52 Customer Reviews
By Upset78
January 2018
Services Received
Tire Purchase / Installation
I showed up before my appointment time and was surprise that the person said we tried calling you about your appointment. I check my phone and I received a call at 11:21am and my appointment was at 12:00 noon. I drove 45 minutes and to my surprise, they didn't have my tires in stock. I explained that I called the day before to change my time and that person pulled up my file and confirmed my new time..Did not mention anything about the tires not being in stock. I explained that I really need...
By Cathy60
November 2017
I called up looking for tires for my Honda they were very friendly and explain what tires would be the best for me and had them put on to the car within a half hour excellent service I would recommend them to all my friends
By Cathy60
November 2017
I called up looking for tires for my Honda they were very friendly and explain what tires would be the best for me and had them put on to the car within a half hour excellent service I would recommend them to all my friends
By Malo
November 2017
Services Received
Tire Purchase / Installation
It wasn't a good one.
By Code50
October 2017
Services Received
Tire Purchase / Installation
The service was excellent! Extremely happy with service provided and I would highly recommend them. Better service than local competitors.
By Nimai
August 2017
I brought a car in to get checked out before buying. Ramone was amazing through the whole process. The inspection was thorough and informative and though it didn't work out to buy the vehicle I will be working with them here on out. Definitely recommend them
By Jennings808
July 2017
Services Received
Other Services
We had a leaking exterior tire plug and they were able fix that from the inside. Wait time was average but the service manager is always friendly and helpful. Best tire service on the island. They could use a few more chairs.
By Kaylanwolf
May 2017
Services Received
Tire Purchase / Installation
Took 3.5 hours for 2 front tires with almost no other customers there. Then they tried to double charge me because they didnt realize i was an online apointment. Then it took another 20 minutes and 3 people to switch my info to online to see i paid. I was told it would only take 1.5 hours, turned a simple thing into a really long day...
By Celeste3
February 2017
Services Received
Other Services
I was pleased with the whole experience that was provided to me. Thank you all so much.
By Weelaman
February 2017
I recently purchased a complete set of tires. Today I found a nail in one. When I called to have it repaired, I requested that I be able to drop the car off at 8:30am (the local store in Kona opens at 7:00am). I was rudely told no, I have to wait until 9:00. I explained I would drop it off and return for it later. I was asked what part of "no" I didn't understand. I asked for a supervisor and the employee hung up on me. I certainly will never purchase a Goodyear product again!
