Customer Reviews
Goodyear Auto Service - Kailua Kona
74-5488 Kaiwi St
Kailua Kona, HI 96740-1634
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.
Active Filters:
133 Customer Reviews
By VeronicaK
December 2020
Services Received
Tire Purchase / Installation
Very friendly and efficient service. So grateful Goodyear made it so easy during such a busy holiday season.
By Jimmr
December 2020
Services Received
Other Services
TPMS indicator on car was on. Made appointment. Got in right away. Identified which tire was bad. No pressure to replace other sensors. Pricing was quite fair- in line with mainland prices. Time to replace sensor was quick. Note that website says they do state inspections, but they do not. Only disappointment.
By Kpmndk
December 2020
Services Received
Tire Purchase / Installation
Had my tires shipped in due to an unusual size. When they arrived an appointment was set up for the next day. Completed on time with my car ready to go!
By Spikesoundman
December 2020
Services Received
Oil Change, Other Services
took car in for new brakes and oil change tire rotation
By Marvalie
November 2020
I've had nothing but great experiences here for the last two years (2019-2020). Goodyear ComforTreds were the best tires I ever bought but I ordered a different brand online recently and they installed them for far less than the local competitor wanted. I've never had to wait if I've made an appointment, and even without one they're reasonably quick. Great communication, fair and honest pricing. Love the current manager, he has a way with both customers and techs. They put my seat back where ...
By LKC8411
November 2020
Services Received
Oil Change, Other Services
Always great service when I go there. They always make me feel happy and satisfied when leaving.
By MilitaryMike
October 2020
Our experience with kona good year is different lately,service isn’t great customer service,needs work definitely, wish Robin could help us? I don’t know what happened to him but that kid is awesome looking forward of seeing him soon with my Tires .
By Andrea
October 2020
Services Received
Other Services
Outstanding work, very friendly. Will come back again and again
By 1971
October 2020
Services Received
Tire Purchase / Installation
Customer service was great, Didn't have what we ordered online but helped find something that was a good replacement
By BGASPAR13
October 2020
Services Received
Other Services
Tim and his staff really run a tight ship with 2 and sometimes even 1 Tech per day. He keeps me informed every step of the way. To make a long story short my experience @ Goodyear has been the best I’ve ever had in a very long time. Fast and friendly is an understatement, they’re simply awesome and I will definitely be returning for all my automotive needs. Mahalo
