Customer Reviews

I went in to have a tire repaired and got the best service from Tom Lau that I have ever had at this location. He was so easy to talk with and was honest and respectful to me. He gave me some good ideas for my next set of tires because my favorite tires, the Assurance ComforTred Touring, are being discontinued. I am very unhappy about that.

Despite the unfortunate news that I needed 4 new tires...I cannot say enough good things about my experience. I immediately felt like I was getting the facts, no talking around things and it seemed that they were looking for the most sensible and economical way to meet my needs. They stayed open late on a Saturday night to complete the job. Thank you

I'm very happy with the work done by Goodyear Richfield last week, and I especially appreciate Thomas for breaking down the different service options available. It made the decision-making process easier. I'll definitely be back next time I need to service my vehicle.

Friendly, competent, helpful, timely.

I’ll keep this short , I live in rural Mn and after a couple of road hazard claims being handle so well. I found winter and new tires on the front was not enough. Called corporate to find it where I could purchase 2 tires and 4 road hazard. They referred me to the Richfield Mn store . Being a former Goodyear employee, I found my self in a familiar place , the customer service was everything I expected and more.

I highly recommend Goodyear, especially the one in Richfield MN on 3013 west 66th street. They do an outstanding job, being I am 2 hours away, I know they will take good care of my daughters car. Excellent staff! Great service, even got a follow up message to make sure all is ok and to thank me for our service there.

We had a 2:00 PM appointment and we were there 10 minutes early and it took 1 hour and 45 minutes to get 4 tires mounted and balanced. The store manager on an earlier call said it would be over an hour wait so we brought books to read but that long of a wait with an appointment seems excessive. I owned my own Goodyear store for over 23 years and we could always get 4 tires mounted and balanced in under an hour with an appointment

Staff was extremely friendly and helpful. I couldn't be happier with the service that was provided. Job well done.

Made the appointment on line and got a call within minutes to confirm. I was able to drop my car off and leave it so I didn’t have to wait. I checked lots of competitors and they have the best prices.

They go the extra mile. Great communication on the progress of my repairs.