Customer Reviews

They go the extra mile. Great communication on the progress of my repairs.

Tim the Manager was awesome. From the phone call to purchase the tires, the progress report and the payment. Tim kept me informed what was going on at all times. He was polite, friendly and made me feel like I was his only customer. This location was clean, friendly, and had my vehicle done BEFORE the time I was promised it would be done!! I will be back to have all of my vehicles serviced here. Thanks Tim for all of your help and thank your team for their great work.

All of the staff at the Richfield GOODYEAR were very helpful when I went in recently (Oct 2020) for new tires. From customer service to the store manager to the mechanics inside the shop, everyone made important helpful contributions. Great tires, great service, would recommend again and again!

On Tuesday I went to my car and found the battery dead. I had the car jump started and then drove to the Goodyear Store on 66th Street in Richfield. I have been a long time customer, and trust the staff implicitly. In spite of their very busy schedule, they were able to replace the battery. Kent, Brian, and the staff are always professional, courteous, and care about their customers. I highly recommend them. I know I can trust them to tell the truth! Thank you!

I had several issues with my Vehicle since I purchased used. Kent and his team have done a really good job every time I’ve had the Truck in. I will continue to work with them due to the quality service they provide every time. It’s nice to be able to trust the people that work on your vehicle.

They have very professional and knowable people working here. I had a great experience and will return to this store and recommend them to my friends

I had a very nice employee helping me with getting my new tires. I would highly recommend this store to my friends and family

My experience was great! I have taken my car to my Good year store for a few years. Customer service is exceptional and everyone is professional and honest. I wouldn’t trust my car in any other auto service shop.

I came in for a routine oil change and noticed my tire light was indicating a leak on one tire. I asked if they could take a look while it was up on the rack anyways and with no questions it was added as a task. Turned out I needed a new tire due to a nail being embedded in the shoulder. The staff were quick to order the tire and even took some special actions to make the wait as short as possible. I would highly recommend this shop for anyone requiring any kind of work needed on their vehicle!

Very good. I am a repeat customer. I think I got excellent advice on tire selection -- the fellow expalined the value choices, and did not BS me or up-sell me. Very accommodating appointment scheduling, and expeditious service. Guy at the order desk was very nice to explain the rebate process. Tires are good, too, by the way. I'm a happy customer, very likely to return.