Customer Reviews
Goodyear Auto Service - Madison Capitol
608 East Washington Avenue
Madison, WI 53703-2917
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193 Customer Reviews
By jtextreme
October 2020
Services Received
Oil Change, Tire Purchase / Installation, Other Services
Courteous, professional, and always direct on their recommended services.
By Jeep2010
September 2020
Services Received
Tire Purchase / Installation
They were fast and accommodating with only 2 major downfalls. First, one employee refused to wear a mask because he said there was a barrier between him and the customers. I wasn't going to get into it with him about that's not how it works. Otherwise the only product or labor issue I have is that they said they had a replacement tire for my destroyed flat, I didn't realize that it meant they didn't have my tire in stock and they were going to put on a substitute. After it's on the rim, it's ...
By Chatty148
September 2020
Services Received
Other Services
The tire pressure sensor light was flashing & then it would stay on. They checked the pressure on all 4 tires and they were good and none were leaking. They replaced the tire sensor.
By TlMac
September 2020
Services Received
Tire Purchase / Installation
Went in for tires only. I was very specific about absolutely no other services, and was quoted a price that I was told would be the exact price. Upon paying there was almost 200$ more than the quoted price. The reason was for a quote for an alignment. There should be more communication between the desk and the shop as to wether or not certain services were actually completed.
By Margarita1983
August 2020
Services Received
Oil Change
expensive work for what i had done
By Jaybee515
August 2020
Services Received
Oil Change, Tire Purchase / Installation, Other Services
I received excellent service from my local Goodyear shop. However, I’m miffed with the online reservation service. I went online and chose the earliest available reservation (about an hour and a half out) and when I arrived I was told I’d be after several walk-ins that had just come in. If I had skipped the online reservation system I would have been helped earlier. Maybe let people know that walk-ins are acceptable.
By Vernadee103
July 2020
Services Received
Oil Change
Great staff. Very personable. Wearing masks. Only needed an oil change this time, but as always, I never dread going there. They're honest and hard-working.
By Manni
July 2020
Services Received
Other Services
It was a good and friendly experience.
By CKM1321
July 2020
Services Received
Oil Change
Great service in a very timely manner. They always take good care of my car and let me know when other services are needed.
By Tony
July 2020
Services Received
Oil Change, Other Services
Tim and his team are awesome. Great service from knowledgeable folks
