627 North Delaware Street
Indianapolis, IN 46204-1301
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.
122 Customer Reviews
I can depend on their service
I have used this Goodyear on Delaware St. in Indianapolis several time. Prior to today, the service had been excellent. I scheduled a 9:00am appointment for an oil change and brake inspection. I told Dustin that I was not going to wait and that I didn't need the car until 5:00pm. At 4:00pm I get a call from the Service Manager stating he was sorry. they couldn't get to my car today-bring it in tomorrow and it will be a priority. Isn't a 9:00am appointment a priority?? Very disappointing-...
Dropped my car off at 8am for an oil change as I work downtown. Got a call back about 1pm and was told my car needed brakes and it would be about $350. I asked the Service Manager why they checked my brakes when all I asked for was an oil change and he said he would have to talk to the tech and he hung up on me. He called me back about an hour later and advised me the tech said the brake pedal went almost to the floor when he pulled the car in. I told him I did'nt notice this when I dropped i...
I appreciate the care Goodyear gives while servicing my car. I asked for contact less and they were able to provide that plus covered my seat and steering wheel. They were quick and friendly on the phone.
Oil Change, Other Services
The team at this Goodyear was friendly and did great work on my car as usual. I trust them here!
I came into the shop with an unknown noise and a tire with a large staple in it. Not only did they fix my tire, but they were able to locate the mysterious noise with minimal cost and time. Everyone I encountered was friendly, helpful, listened when I explained my issue. Couldn’t have asked for a better visit.
The entire staff is helpful and honest with recommendations and service. Being upfront with a professional opinion is a rare find these days!
very pleased with the service
Car battery died, but was lucky to get a jump start and able to get from IUPUI to Goodyear to replace battery in about 1 hr. I can not believe our good fortune. Sometimes you just can't schedule this kind of good and responsive service.