Customer Reviews
Goodyear Auto Service - Ann Arbor
2260 West Stadium Blvd
Ann Arbor, MI 48103-3806
83Reviews
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83 Customer Reviews
By Kohala
September 2017
Services Received
Other Services
John and his staff were fast, friendly and courteous. He ordered a tire for us and it arrived promptly and was installed quickly.
By Timmiej
August 2017
Services Received
Tire Purchase / Installation
Purchased tires and installation on line, set an appointment on line, showed up and dropped off car. 4 hours later all done plus some extra work thrown in. Friendly knowledgeable staff.
By Timmmmaaaay
August 2017
Services Received
Oil Change
Great price on an oil change. Pleasant helpful staff. Pointed out other services that would benefit my vehicle without being pushy. I will definitely be back!
By kahawkin
August 2017
Services Received
Tire Purchase / Installation, Other Services
I don't usually write reviews but I feel compelled to write about John at the front desk and the great customer service I receive when I go in. Year after year thanks for your help.
By BryanVw
July 2017
Services Received
Tire Purchase / Installation
This was the easiest tire purchase I've ever made.
By Donb48187
July 2017
Services Received
Tire Purchase / Installation
John, the store manager was very helpful and friendly. His technician saw some other issues and was kind enough to point out what could wait and what should be done soon.
By ProfChuckd
July 2017
Services Received
Tire Purchase / Installation
On Saturday morning, I discovered that the valves on my trailer tires were cracked and I decided to try out the new Goodyear Endurance trailer tires if they were available. I called the store and J. answered, checked and said he could get the tires by 1:00 that same day. I said "go for it" and brought two of the wheels in with my car (rather than haul the trailer all the way to the store) and would bring the other two wheels in on a second trip. The gentlemen who waited on me when I got th...
By jowill1515
July 2017
Services Received
Other Services
Was impressed with the staff and service! Very professional
By OubackDriver
June 2017
Services Received
Tire Purchase / Installation
After purchasing new tires online and having them installed on Saturday, I caught a flat on Monday from a road hazard. I called the Goodyear store and John helped arrange roadside assistance, even though it wasn't part of the tire package. Once I got back to the store, the tire wasn't repairable and road hazards aren't covered in the warranty. While I wish they were, John charged me a very fair price for the replacement and had me on my way about 15 minutes after getting my car on the lift.
By a2customer
May 2017
I've now used this Goodyear twice and each time I've been thrilled. The counter help was friendly and very good at explaining what they would do. On one of the two occasions, the repair was minor and they refused to charge me. On the other, I bid out a larger repair -- they came in at a lower price and the job was well done.
