Customer Reviews

My husband had an appointment today at 10 am, and from the time he walked in there was a problem, first they claimed they couldn't get the hood latch open, we've had our car repaired at other places no one has ever had this problem, then he was told that the mechanic refused to service our vehicle, oh and we are an African American couple. I'm not one to jump on the racist bandwagon but I truly believe we were discriminated against and I'm a Goodyear card holder! I will be calling corporate i...

Purchased tire on web site and very pleased with ease of use. It was convenient to schedule an appointment at a time that worked for me.

The tire balancing/installation as well as the four-corner alignment at the GY-Livonia store was done with precision. The result was a perfectly smooth ride and a vehicle that steers and tracks like new again. And the grip of the new CS FuelMax tires in the fresh snow here in Detroit made our front wheel drive SUV seem like it had four wheel drive. Couldn't be better.

Cant really write a review for the whole shop because I never bought tires. I went inside with all the intention to buy tires, but stood around for bout 5 min with no service & left. 1 tech came out, asked if id been helped. I said no, then he said he'd get one. Then few minutes later another tech came out & asked me again if I'd been helped. Again same answer, no. He said he was gonna get someone, I told him to forget it & left.

Very good experience except turn down to install on aftermarket wheels had to get wheel and tires installed at Hot wheel City without a single scratch on wheels after purchased.

Fair price. Appointment was easy online. It was done in less than an hour.

Everything was great

The staff was friendly and at the service desk when I walked in. I needed 4 tires and an oil change. I was told it would be about two hours, so I went shopping in the area. They called me while I was out, but I missed it due to a muted phone. When I returned after 2 hrs., they explained I needed a front-end alignment and an air filter. I agreed, and they said it would be about another hour. The 3 hrs. to get all this done was about as expected, so no worries there. I returned just as they wer...

I bought my car in because the check engine light came on and I was losing coolant. I was told that I needed a temperature sensor and I had it installed. A week later the check engine light came back on. I bought the car back and was told that I need a radiator, hoses, condenser and a bunch of other things. I took my car and got 2 other opinions and each shop stated that I did not need a radiator. Yet my car was still running hot and losing coolant. I took my car to the dealer because the ch...

Great service. Reasonably priced. Tamara was exceedingly helpful and professional. I will return. Thank you.