Customer Reviews

Please. Call while the car is up ....be proactive

Fast and efficient. I enjoyed a good cup of coffee while I waited.

This is the third set of tires I’ve purchased from this particular store. I live closer to a different store but I still come back to thuan one. The service desk technician is a great guy. He was doing double duty the day I was in last, at the desk and in the shop. Great attitude Andy personable. The tech that installed my tires was a really nice guy too. Service was quick and they took great care of the special wheels I have on my truck. Will always come back to this shop and highly recommend.

Placed an order online for tires through the Goodyear website. Dropped my car off - and two hours later!! - these folks called to say they didn't have the tires and couldn't get the tires. They literally could not have done less - I'm mean they literally did nothing to help a guy who showed up in a tire store to buy tires. And it took them two hours to do nothing. I'm done with this place.

promote productsand service to friends

1. Did not do the free alignment check. 2. Did not bother to explain any prolems with the car. 3. Did not check the tires condition

This Goodyear location is the best that I've ever used. The team is highly knowledgeable, very efficient and incredibly friendly. I have used this location three times and have found that there is very little comparison to the outstanding customer service offered by this team. Clearly, they are dedicated to their positions and ensuring repeat business. We will be back - and so will as many people as I can tell.

My son goes to Ohio State and his car overheated on Indianola Street at the intersection of Lane. He called me at 11pm and he was able to drive car up to the Goodyear store on High Street. I called the next morning and Jeff the mgr was able to take care of us. Within 3 hours, Jeff told us what was wrong along with a rusted out oil dip stick tube and the car was fixed the next the day. Great Job by Jeff, his mechanics, and the Goodyear dealership network. Chas Lauria Hudson,Ohio

They got me in with very little notice during a busy schedule, super accommodating.

I brought my vehicle in for service on 7/29/17. Many of my vehicle's dashboard warning lights had been flickering on and off randomly for a day or two and the car died in a retail parking lot next to Goodyear. Obvious electrical issue. They called me back and said it was the battery. I asked if they had checked the alternator, because I have had a lot of batteries go on me over the years and never had symptoms of this nature. They said they had tested the alternator and that the only prob...