Customer Reviews
Goodyear Auto Service - University
5015 North High Street
Columbus, OH 43214-1523
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.
Active Filters:
118 Customer Reviews
By JamieRyan
September 2020
Services Received
Oil Change
My used car likes them a lot.
By Pflaumra
August 2020
We found ourselves in need of two new sets of tires in the same two week period. The first set went beautifully, both in the speed of service and getting everything done. The next was about waiting all day and not getting everything done. The difference? Who we got helping us at the front desk. Ask for Aaron. He seems to have a handle on things. Negative review elements have to do with our second trip as the first trip was all 5 stars.
By Peterw
August 2020
Services Received
Oil Change, Tire Purchase / Installation
Excellent experience with the service at Goodyear. Work was performed professionally, exactly as requested and was treated like we were their best customer. Will return for all of my automobile service needs.
By DJIBM
August 2020
At 131k, I replaced the entire underside with polybush kit from PowerF**x along with new shocks and struts... Great to upgrade from the OEM bushes and struts. Much better handling in my 4,400 lb beast of a BMW X3, but I needed an alignment and I wasn't about to go to the stealer dealer. I have had work done at Goodyear, on other cars in the past...not a BMW though. I didn't want to pay $200 and maybe get the work done. The dealer has falsified work of 2 occasions with our mini and X3. The B...
By LStone
August 2020
Services Received
Oil Change
I stayed at the store to wait on my car. It took an hour. The staff was courteous.
By Flossie
July 2020
Services Received
Tire Purchase / Installation
good service and car was ready when promise with 4 new tires
By Moose
July 2020
Services Received
Oil Change
Great service every time, always upfront and professional. 10 years now going there. Aaron is top notch! Jon seemed to be the most knowledgable, but moved to Sunbury store. Both stores are A+
By LorettasToyBlog
February 2020
Services Received
Other Services
Have been using this excellent location for more than 15 years, always excellent customer service. This visit, had a headlight go out overnight, safety issue and didn't want to get pulled over either. Goodyear coordinated my pit stop between their other appointments to get me in and out in a flash so I could make it into work only 30 minutes late, amazing! They have warranty on their work including bulbs. Trustworthy and there when you need them, my shop of choice for over 15 years (long time...
By DakSlim
December 2019
Services Received
Other Services
Asst. Mgr. Josh answered all my questions! Came in well below the quote because the labor time was shorter than the computer estimated!
By caseyandjoe
December 2019
Services Received
Oil Change
will continue to bring my vehicle to this location. Always pleased with dependable service.
