Customer Reviews
Goodyear Auto Service - Lexington
396 Southland Drive
Lexington, KY 40503-1825

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126 Customer Reviews
By JArvin
January 2021
Services Received
Other Services
One of the best automotive investments you can make is to buy the alignment package. When I bought a new used car I took it here to see if it needed an alignment. They actually came out and said I didn’t! How honest is that? And there was no charge for their time and trouble. When I did need an alignment I came back and bought the extended package. Also staff is friendly knowledgeable and thorough.
By Nancy9
October 2020
Services Received
Other Services
I really appreciate the staff at this Goodyear location. They were very quick to get my car in and answered all of my questions. Very helpful.
By David
October 2020
Services Received
Tire Purchase / Installation
Marsha is always very pleasant and knowledgeable and is exactly what customer service should be like everywhere. I recently purchased new tires at this Goodyear location and decided to get new rims about a month later. Marsha and her crew were very careful with my new rims and truck and did an fantastic job installing them with care and making sure not to scuff or scratch them. They also carefully packed my old rims in the boxes that the new rims came in. Excellent Job Southland Drive crew!! ...
By Charlie45
October 2020
Services Received
Tire Purchase / Installation
service The manager of the Southland Drive store gave me fast, efficient service with the best tire purchase quote possible. Couldn't ask for a better quality friendly person to deal with.Marsha is one of the best managers I have had the opportunity to deal with in the past (almost 40 years) at this location.
By StevieT
September 2020
Services Received
Other Services
Had my daughter's overheating car towed to Goodyear Service on Southland Dr. Received a call the next day after they completed initial diagnosis and I approved the work. Completed the work promptly. After driving a short distance we discovered there was still a problem. Car was returned to Goodyear, they looked into the issue further and replaced thermostat. Goodyear was completely fair in adjusting the price, only charging for the actual repair that fixed the car and not charging a seco...
By Quinn
September 2020
Services Received
Oil Change
I dropped my car off at 12:00 Tuesday and it was ready at a timely matter. The manager made me aware of my tire being put on backwards by someone else. The price was very reasonable for everything they did to my car. I would highly recommend this store and location. Thanks guys!!!
By Rosanna
September 2020
Services Received
Oil Change
Good service as usual
By MissV2t
September 2020
Services Received
Other Services
The staff was pleasant enough. I feel like I was overcharged for a simple fix of glue remount of rearview mirror.
By Dema
August 2020
Services Received
Tire Purchase / Installation, Other Services
I had a tire that had a slow leak. I took it in to get it fixed. Turns out it had a large screw in it and couldn’t be fixed . I had to get a new tire, so I went ahead and had my tires rotated and aligned. They did an excellent job for a fair price and were friendly and accommodating. I highly recommend this Goodyear store.
By Wood0615
August 2020
Services Received
Other Services
Great, friendly service from beginning to end. Very professional and eager to help. Definitely a returning customer!