Customer Reviews
Goodyear Auto Service - Shelbyville
20 Mack Walters Road
Shelbyville, KY 40065-1738
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167 Customer Reviews
By Tanmont8588
October 2020
Services Received
Oil Change
Had a scheduled oil change and was in and out in the allotted timeframe I was given. Everyone in the shop was very professional and knowledgeable about vehicles, was informed of some concerns with my car and told about much it would be to repair. Found my new place to have my vehicle needs taken care of and with being a single female felt like I was not bein taken advantage of either. Will most definitely be back.
By Carla67
October 2020
Services Received
Oil Change
Happy I called Goodyear for my oil change. They actually completed a couple of things that their competition hadn’t done in the past to my car. Goodyear has won me back
By Mamarazzi
October 2020
Services Received
Oil Change
Great service. Matt and Mike are the best.
By Mj03
September 2020
Services Received
Tire Purchase / Installation
The team at Goodyear were incredible. They stood by their quote on a set of tires and then quickly moved to get the tires in and installed. Shipping was horrible but that is of no fault of Goodyear. Apparently the shipping company can’t ship 4 tires together. Once the tires came in, the team got me in as soon as possible. They installed and aligned my vehicle in about an hour and a half. I highly recommend Matt and the team at Goodyear Shelbyville
By DM1943
September 2020
Services Received
Tire Purchase / Installation
This was my first experience at a Goodyear store and I would rate the visit as excellent. Service was very efficient and the store manager and staff were courteous and paid attention to important details. I will be returning to Goodyear for any vehicle repair work I need in the future.
By Buddy
September 2020
Services Received
Other Services
Every time I go there I'm helped quickly and treated like a friend.
By EdmondDantes
September 2020
Services Received
Other Services
I've tried twice now to get my tires aligned on a prepaid service contract. Twice, the front desk manager acted very condescending, even questioning me, implying I didn't have the smarts to know my car tires needed alignment. Early morning, with only one repair bay occupied, he said I'd have to wait 2 hours. You see, nowadays, any employee abscence or inefficiency is covered-up under "covid". This company store has a history of customer dissatisfaction. They just don't know how do to r...
By Swr77
September 2020
Services Received
Other Services
Thanks guys!
By Chris592
September 2020
Services Received
Oil Change
trust worthy and friendly
By murfmeister
August 2020
Services Received
Tire Purchase / Installation
I was treated with total respect and team went above and beyond what I even expected. Very friendly and handicap accessible which most other places I have went to get my van worked on were not. So highly recommend this establishment to have your vehicle serviced, and recommend to anyone that needs to have a business in Shelbyville to be handicap accessible this is the place.
