Customer Reviews
Goodyear Auto Service - Los Gatos
15751 Los Gatos Blvd
Los Gatos, CA 95032-2539
Active Filters:
141 Customer Reviews
By DSKCa
March 2018
Services Received
Tire Purchase / Installation
Too busy to help me with schduled appointment. I should have done home install. Seems goodyear store does not want to bother with online orders.
By TheBradybunch
March 2018
Services Received
Tire Purchase / Installation
SUPERCALIFRAGILISTICEXPIALIDOCIOUS- says everything you need to know about this place ...
By Lyman
December 2017
Tom always does an excellent job with his high degree of service and personality. His commitment to scheduled appointment is unparalleled.
By SylviaH
November 2017
Services Received
Tire Purchase / Installation
A 5-star service
By DVersiga84
October 2017
Services Received
Tire Purchase / Installation
Dealt with both Jack (drop-off and consultation) and Brent (Pickup and finalization of sales) and both employees were very friendly, courteous, and helpful. Jack helped find the tires I needed to replace both of my front tires. Brent eloquently sold me the hazard protection without pushing it on me. I had nice, genuinely friendly conversations with both of them, and made me feel very much like a person and not just a customer or a chore to check off the list. Will be using the Goodyear in...
By gambitz
October 2017
Services Received
Tire Purchase / Installation
The staffs that helped me were very helpful and know what they are doing. They don't try to sell you the products you don't need rather they tell you if your car needs it whether for safety issues or for auto improvements. I would use them again for other auto repair needs.
By SuziSutherland
September 2017
Services Received
Tire Purchase / Installation
I drove my three kids to school one morning with a flat tire. When I arrived at 9am, they found multiple nails in three of my tires. In addition, the tread on my tires were worn pretty thin. Mike Lonardo was able to secure four new tires and had them installed, rotated, aligned and completed by noon! I was able to pick up my youngest daughter at 9:10am. They were life savers with phenomenal customer service. Thank you!
By Tiregirl123
August 2017
Services Received
Tire Purchase / Installation
Dropped my car off in the morning. It was ready earlier than expected. They kept me informed throughout the day of the progress. They are conveniently open early. Everyone is friendly and helpful.
By LG939
July 2017
Services Received
Tire Purchase / Installation, Other Services
LG Goodyear is great. They are flexible to allow for drop ins and have addressed any issues correctly, quickly and on the first try. All of the employees are knowledgeable and are very friendly. The prices are reasonable and I highly recommend this place.
By Erik95033
July 2017
Overall, they did a great job but they need to improve their attention to detail on the work order. We had them install two new tires but they didn't follow the provided instructions on where to put the new tires (new always in the rear). They had to put it back on the lift to switch fronts and rears. It didn't delay us very much but it did waste their time. They need to come up with installation language that is easy to follow for their technicians.
