Customer Reviews

The staffs that helped me were very helpful and know what they are doing. They don't try to sell you the products you don't need rather they tell you if your car needs it whether for safety issues or for auto improvements. I would use them again for other auto repair needs.

I drove my three kids to school one morning with a flat tire. When I arrived at 9am, they found multiple nails in three of my tires. In addition, the tread on my tires were worn pretty thin. Mike Lonardo was able to secure four new tires and had them installed, rotated, aligned and completed by noon! I was able to pick up my youngest daughter at 9:10am. They were life savers with phenomenal customer service. Thank you!

Dropped my car off in the morning. It was ready earlier than expected. They kept me informed throughout the day of the progress. They are conveniently open early. Everyone is friendly and helpful.

LG Goodyear is great. They are flexible to allow for drop ins and have addressed any issues correctly, quickly and on the first try. All of the employees are knowledgeable and are very friendly. The prices are reasonable and I highly recommend this place.

Overall, they did a great job but they need to improve their attention to detail on the work order. We had them install two new tires but they didn't follow the provided instructions on where to put the new tires (new always in the rear). They had to put it back on the lift to switch fronts and rears. It didn't delay us very much but it did waste their time. They need to come up with installation language that is easy to follow for their technicians.

This is the second time Goodyear has serviced my car with routine maintenance and oil change. This time they also replaced the battery at my request. Quality of work was excellent and staff was polite and helpful.

Tom and his crew are amazing! Bought four tires for my Pilot!! Showed me several types and made recommendation! Left my car overnight and they were installed by the next morning! Really professional, considerate people and service! Thank you!

The Los Gatos Goodyear store is the BEST. They are so friendly and helpful. They know tires and it pays to ask questions because they know just the right tire to put on your vehicle. Tom the store manager is simply the best manager and it shows with his staff!!

Tom and his crew has installed every tire that i own on every car that I have owned for 15+ years. They at times tell me what I don't need to do at all or not yet depending on the item. They are also responsible for making sure our cars stop. Yes they do brakes and even more. I have them change my oil and rotate my tires, This gives them the opportunity to catch anything before it is an issue. I had a small issue when vacationing and the Goodyear store there called the Los Gatos team a...

I took appointment for oil change, tire rotation and alignment a day in advance. Dropped off car on the appointment day at 10:30am, and told them I will pick up at 2:30pm. They didn't start working on my car till afternoon, skipped alignment check completely and I had to pick up car at 3:30pm. A full day for oil change and rotation? The manager in charge had no good explanation nor had any apology to offer. Hours late and didn't even do the job I had asked for. At their convenience, they dec...