Customer Reviews

I've been going to the Kyle store for a while now.  I have to say that I  always receive amazing service when Laura is working. She knows the products and services inside and out and alway gives an honest, objective opinion.

Just want to say how pleased I am to finally get prompt and superb service at this location!! I just about gave up on them but thought I’d give it one more shot and they came through for me !!! Kudos to them!! You’ve just kept my business!!!

Great service

I had a nail in a tyre. I didn't have an appointment but took a chance. Man was I surprised the guys took my car into the shop in a very short time. I wasn't charged for the service. Having just moved here from Maryland this was to me a pure shock. Friendly service and at a truly great price. Couldn't have been happier. Thx guys.

I had a nail in a tyre. I didn't have an appointment but took a chance. Man was I surprised the guys took my car into the shop in a very short time. I wasn't charged for the service. Having just moved here from Maryland this was to me a pure shock. Friendly service and at a truly great price. Couldn't have been happier. Thx guys.

They said they couldn't repair my tire and that Goodyear doesn't make my tires so I'd have to go somewhere else to get it replaced. My Dunlop tires are warrantied by Goodyear, so they were flat out lying and then back pedaled when I confronted them, saying their computers were down so they couldn't look it up. When I went to competition a couple of blocks away, they had my tire repaired in 15 minutes. It didn't make sense because there were *no* other customers at Goodyear that morning but th...

Made an appointment, still didn't pull my car back into the service bay for 30 mins. Needed tires but they didn't tell me till my car was ready and had already spent 2 1/2 hrs waiting for an oil changed& tire rotation. Made an appointment for the next day to have 2 new tires, and they placed them on the front my vehicle instead of the rear then lied to me about the mistake saying that the beat tires should be on the front. Had to spend another hr the following day to have the good tires put o...

The Dunlop tires on my new car are warrantied through Goodyear, so I went to this location to have a low tire looked at and repaired or replaced. After looking at it, they called and said there was a nail in the sidewall and also that they don't make tires that small so I'd have to get it replaced somewhere else. Huh? When I went to pick up the car, I asked then why the tires would be warrantied by Goodyear if they don't make them and can't replace them. At first she started to imply that she...

After getting a questionable and frightening estimate from another major tire company in the area, I went to this GoodYear location to seek a second opinion. Not only did the staff beat the price of the original quote, they did not incorporate any scare tactics into the explanation for services needed!! The staff were upfront about the repairs required and instructed me on the best order in which to compete them. They were so knowledgable, professional, honest and accommodating! Also, par...

Went there before work, and I was in a hurry, but it's no reason to give them a hard time, so I sat and waited. But to my surprise they were still quick to inspect my vehicle even after taking care of the people in line before me. Great service!