Customer Reviews

I made an appointment 2 days in advance,showed up on time, dropped off my car. Came back 2 hours later (given a 2 hour window) and they hadn’t even gotten Thanks to it. I am the only caregiver for my stroke victim wife and had struggled to create time for my alignment and Goodyear at 103 and stateline blew me off.

The staff are very helpful. They explain in detail what is happening with my car, and what needs to be done to fix the problem. I trust them 100% with my car.

I have used Goodyear for years because I have never felt ‘sold to’ but this trip to get an oil change and alignment was drastically different. It started by trying to up sell me on an engine treatment. But it got bad when I was called and told I needed new tires - which I knew I didn’t because I had recently looked at the tread compared to the wear nubs which clearly indicate I have plenty of tread left. That was an outright falsehood trying to get me to spend another $1,000 on new tires that...

We brought the car in for an inspection and tire check. Repaired the tire and stayed late because we couldn't get there by closing time.

This is the home for my car repairs. These guys are always open, honest and courteous. Highly recommend!

There was some confusion about the on line appointment I made: my confirmation email showed the date I picked, but the site notified the store that I had an earlier appointment. No big deal. The folks at the store were friendly and efficient with the check in. They explained the cost of the estimate after they'd checked my truck. The work took a bit longer than they expected due to one part not being readily available, but once I had my truck back, my brakes were much better, and my parking b...

Part of my muffler was hanging below my car. I stopped at Goodyear to see if it was something they could help me with. They don't do muffler work, but Adam put my car up on the lift, showed me what was broken, and gave it a temporary fix, so I could still drive it and not lose the whole muffler. On top of all that--he did it for no charge! I am continually amazed at the goodness of humanity and the goodness of Goodyear service!

I was in and out in an hour. Perfect balance! Love the staff and courtesy I always receive.

One of my tires was unrepairable. While in the store a mishap occurred with my key pod. Not only was my new tire ready and put on my car the next day. The manager Mike took care of my key pod by replacing it with a new one through the dealership of my vehicle. I thoroughly appreciate his response to my problems and how I as a customer was facilitated.

Installed assurance tires on sienna. So far great tires and look great on car.