Customer Reviews

Michael is one of the best and honest mechanics I have ever had work on one of my vehicles. I have confidence Doing business with store manager Justin and Michael.

The customer service was poor. I was there at 7am with an appt set for 9am. I was going to drop off my car. I was not told they would not open until 8am when I made the appt. The young man who opened that day saw myself and my sisters car parked outside with our windows down. He did not come out or say anything. I waited and then went to the door at 7:58. The young man says to me when I entered, We are not open yet, as he was sticking stamps on envelopes. I was upset because my sister had to ...

Bought a set of 4 wheels for the truck and it was available for install right away. Unfortunately the associate at the store either hates his job or has no customer experience whatsoever.

My experience with the newest guy working there is horrible. He always seems angry, so I always ask for some one else. I had to deal with him on my last occasion and 1 time before that, and I hate it. Rude, non,caring employees make me want to NEVER do business with Good Year again. In the last 3 years I've spent at least $3,000, and this is how I get treated when new employees come in. I've been a customer for over 3 years and that doesn't seem to matter. Also, the waiting room chairs are ol...

I’ve used a Goodyear Service Provider for the past 18 years for my older model Acura. It has NEVER failed an Emission/Safety inspection. Last week, this Goodyear location failed my vehicle siting an element that is not even a part of the list of safety inspection items. This is very disappointing and I have contact the governing body in the State of Texas with my complaint.

.

Ordered my tires online and also scheduled installation online. Very easy transaction. Tires were waiting when I arrived, and mounting, balancing and checking alignment was done while I waited. Drove in and drove out in two hours total. Great job by store staff and manager.

Had the front brake pads and rotors replaced on wife’s suburban. They worked it into afternoon schedule and completed the job as promised on short notice. They were able to do tire rotation, balance and alignment also. Justin and Zee always take good care of our vehicles.

This Sunday, Justin and his crew held a Car Clinic for our high school students. As young drivers, these students need to have the basic knowledge of how a car runs and recognize the sights, sounds, and smells that tell them there's a problem, which might pose a dangerous driving situation. Thanks Goodyear for such a valuable service to the community!

In and out with quality service. Will return for work on our Kia and Honda.