Customer Reviews
Goodyear Auto Service - Katy
1317 West Grand Parkway South
Katy, TX 77494-8288
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125 Customer Reviews
By MGotTires
September 2020
Made the appointment online. Tires were there when I checked in. Quick service and they called as soon as it was ready. Thanks.
By Kittykat75
August 2020
Services Received
Other Services
Fantastic service on my car .Justin and Mike were the best,I always take my car there because of their great service
By luigui
June 2020
Services Received
Other Services
good service
By Bubba63
June 2020
Services Received
Tire Purchase / Installation
Very friendly professional customer service , answered and explained any question asked. Service was preformed in fast and efficient time.
By PhillipRS
May 2020
Services Received
Other Services
Michael is one of the best and honest mechanics I have ever had work on one of my vehicles. I have confidence Doing business with store manager Justin and Michael.
By Mboisen
May 2020
Services Received
Tire Purchase / Installation
The customer service was poor. I was there at 7am with an appt set for 9am. I was going to drop off my car. I was not told they would not open until 8am when I made the appt. The young man who opened that day saw myself and my sisters car parked outside with our windows down. He did not come out or say anything. I waited and then went to the door at 7:58. The young man says to me when I entered, We are not open yet, as he was sticking stamps on envelopes. I was upset because my sister had to ...
By Cdorron19
May 2020
Services Received
Tire Purchase / Installation
Bought a set of 4 wheels for the truck and it was available for install right away. Unfortunately the associate at the store either hates his job or has no customer experience whatsoever.
By Elohim
February 2020
Services Received
Tire Purchase / Installation
My experience with the newest guy working there is horrible. He always seems angry, so I always ask for some one else. I had to deal with him on my last occasion and 1 time before that, and I hate it. Rude, non,caring employees make me want to NEVER do business with Good Year again. In the last 3 years I've spent at least $3,000, and this is how I get treated when new employees come in. I've been a customer for over 3 years and that doesn't seem to matter. Also, the waiting room chairs are ol...
By GMOwens
February 2020
Services Received
Other Services
I’ve used a Goodyear Service Provider for the past 18 years for my older model Acura. It has NEVER failed an Emission/Safety inspection. Last week, this Goodyear location failed my vehicle siting an element that is not even a part of the list of safety inspection items. This is very disappointing and I have contact the governing body in the State of Texas with my complaint.
By 1234f
January 2020
Services Received
Tire Purchase / Installation
