Customer Reviews
Goodyear Auto Service - South Dekalb Mall
2731 Candler Road
Decatur, GA 30034-1409
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188 Customer Reviews
By WbCoachcarter
February 2021
Services Received
Other Services
As a person who Hates national auto repair shops because of bad past experiences. I must say I was pleasantly surprised at the level of service received at this Goodyear location and for a fair price. The only reason I took my vehicle was because I expected a covered warranty expense. It was not but I have no complaints about my service or the price. Thanks Goodyear
By TomGA2000
January 2021
Services Received
Tire Purchase / Installation
I have used this Goodyear for a whole assortment of small and large repairs on my car and my kids' cars. They have been uniformly helpful. Appointments are easy to make; they meet the appointed time; their estimates of the time the car will be down are always accurate. They always come to me with the estimates and options for what to do or hold off on. I never feel upsold or price gouged. The front of house staff--Chris and Rich--are both awesome and great with customers.
By Toyata2010
January 2021
Website mentions 24 hour car drop-off, however there is no location for a key drop. I slid it under the garage door and thankfully they found it. I have had my tires warrantied for two years at this location. When my tire got a nail in it, I have had to had the patch the tire twice and it went flat again before replacing. When I asked the staff to replace the hubcap when putting the tire on, they didn't know I was in ear shot. He said "I hope I am doing this right....careful carefull" to h...
By Dame309
December 2020
I have been getting my cars serviced at the South DeKalb location for years and I will continue. Thanks for the great service!
By JanaArchibald
December 2020
Everyone is really nice and helpful.
By Nadynne
October 2020
Services Received
Oil Change, Other Services
I was in and out within estimated time given. Service was very friendly and courteous.
By Tonya
October 2020
Services Received
Tire Purchase / Installation
Service was good and the manager was very helpful and informative.
By Jbarlow
October 2020
Services Received
Tire Purchase / Installation
At an appointment arrived 5 minutes early walked into the location got to front desk waited an 10 minutes to check in because rep was flirting with a lady at the counter not even there for service. Another rep had to come from out the service area to assist me. He checked me in saw that I was prepaid and told me the install would be completed within 1 hour to 1 1/2 hours. I sat in the waiting room until 2 pm I looked outside and saw my vehicle hadn’t been moved. I went to the desk to check ...
By MJ28
September 2020
Services Received
Tire Purchase / Installation, Other Services
Very professional and respectful staff. My car is functioning well and they will continue to get my business.
By MsMCB
September 2020
Services Received
Tire Purchase / Installation
I made an appointment online. They were ready and waiting for my arrival.
