306 West Walnut Avenue
Dalton, GA 30720-8237
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.
54 Customer Reviews
My car started pouring out coolant on my way to work. I was able to get it into the plaza parking lot where the Dalton Goodyear is located. The staff got my car the rest of the way to the garage and started diagnosing immediately. They were very friendly and did a great job. This was literally right when they opened and they could not have been nicer. What I needed done took a long time, so I interacted with several members of staff over the phone and in person. Everyone was happy and helpful...
Oil Change, Tire Purchase / Installation
I got new tires and an oil change here and their service was fantastic. Fast and friendly and knowledgeable. Rick is great!
A job that should have taken two to three hours took two days. Manager was nice but other staff need work. Had to call if I got update on my car. Took my car out of and didn't finish the job I asked them to do they had to it back in the system that took another hour to do. The job that I asked them to preform they couldn't do because they didn't know how.
Dropped my daughter's car off for an oil change for her drive to college. After she left the next morning, I noticed a large oil stain in the drive way several hours later. I called her and asked her to go to the nearest shop immediately. The place she stopped at told her that the shop that had changed the oil failed to put a washer in when they replaced the oil pan. The car was dangerously low on oil. Will NEVER go back.
Felt really informed about services performed and was treated with respect.
Great staff, a little disorganized for my taste but they got the job done. Great price for the service!
Tire Purchase / Installation
It was an easy process purchasing the tires online. However, at the store: *I was not on the store's schedule *The store had not input my order *I arrived 10 minutes before the scheduled appointment time and was only checked in approximately 20 minutes after the scheduled appointment time *The wait was approximately 2 hours *When the service was complete - no one notified me - I spotted the truck in the parking lot and had to inquire about it *I had to sign "extra" forms because it was " an ...
Overall satisfied. Good quality for the money. Would recommend. I would say drop off your car because they are always busy and waiting seems to take awhile longer. Otherwise standard service.
Service provided was not required for car. I always received the cheaper oil change and today they insisted I needed the synthetic which cost much more. My car doesn't require this type of oil.
I had an incident with Goodyear and a transmission issue that came from changing the transmission fluid. Come to find out it wasn't anyone's fault. It wasn't theirs or mine but they still helped me and offered 3 free oil changes to make up for it. They are just good people there. The manager and staff don't push stuff on you and tell you what they would do if it were their personal vehicles. I trust the Dalton location a lot.