Customer Reviews

John at Goodyear was Very nice to work with. He was helpful and made excellent suggestions. The service provided was fast and efficient. I will definitely return for any additional car needs.

Excellent service !!! Thank you.

Saddled with a bad tire I went to this dealer on Richmond Road. Service was fairly quick and competently done. They sold me 2 tires and a needed realignment, disposed of the bad tire and its mate and replaced the spare and all the tools in their proper places. What more can you ask for?

My car was towed and parked overnight. When I called Goodyear next morning they had already prepared a ticket and told me I was next in the queue. They called later to talk about repair and later called me when it was ready. I was impressed they would have started work even before I called. I have always used Goodyear for tires and service so they knew I am a customer

Personnel were extremely courteous and friendly.

The service here is excellent. They gave me a fair price and did the job exactly as promised. I have done business with this store for about seven years and they have always done a superb job.

I had an appointment and no wait time. Got there early and they took me right in.

I was in Williamsburg from out of town for a wedding. When I got a bolt stuck in my tire late Friday night, I was stressed because I knew I only had a small window of time to get it fixed. I called Goodyear as soon as they opened Saturday morning, and spoke with William, who was very kind and said he'd do his best to accommodate my time crunch! Both Angi at the desk and William, who replaced my tire, were friendly and helpful. They had me on my way in less than an hour. I'm so grateful for th...

why is it that everytime a single woman goes to a garage, someone always shows up with estimates of repairs they think you need? my 60 oil change turned to almost 100, plus this garage came out with another estimated work I needed done. one example infuriates me..trying to charge me over 100 for a cabin filter...seriously I just laughed at the half assed attempt to rip off yet another woman...goodbye Goodyear I will shop elsewhere from now on

Called to see if they had any openings for a last minute flat tire as we were traveling out of town and hit something on the road. William answered and was the kindest and said he could get us in at 3:00. We arrived at 2:20 and took our vehicle back within 10 minutes of us getting there. Not only did they have our current tire in stock, they were so patient with our 2 young kids and had us on our way within an hour. The gentleman working the desk was constantly sanitizing all the surfaces and...