Customer Reviews
Goodyear Auto Service - West Broad
9921 West Broad Street
Glen Allen, VA 23060-6404
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276 Customer Reviews
By MissC1
February 2021
Services Received
Other Services
The facility was super clean. I felt safe. The guys were friendly, and very accommodating. They really worked with me to help me fit my budget. I will definitely go there again!
By Mbiggers
January 2021
Services Received
Other Services
Service was great. They installed a new battery in my car in record time for a competitive price!
By SeniorWoman
January 2021
Services Received
Tire Purchase / Installation
I needed new tires for my Kia. Rather than go to the dealer, I chose Goodyear for their American manufactured and American name tires. Thank you all at the Ohio factory and thank you for the excellent local service. It was five star service from the moment I began speaking to the Goodyear rep. Everything was perfectly arranged. And oh my car rides like brand new. I’m with you Goodyear!
By RonP
January 2021
Services Received
Tire Purchase / Installation
Great experience at this Goodyear Auto Service store - 1st time I have used this store, but will be back. They provided everything that we had agreed upon and on schedule. Purchased 4 tires for our Toyota Highlander. Really a great group of folks. Thanks
By Bigdaddy101
January 2021
Services Received
Tire Purchase / Installation
Staff was very knowledgeable about what tires I needed and actually got them put on earlier than my appointment was set for. My vehicle was in and out very quickly, 4 tires and an alignment in just over an hour! Would highly recommend!
By RVA1990
December 2020
Services Received
Oil Change, Other Services
Easy to schedule and a quick turnaround from the Goodyear team. Always appreciate the honest communication and recommendations.
By DAJens
December 2020
Services Received
Tire Purchase / Installation
My daughter experienced a flat tire after the sidewall gave out on the freeway. It being a Sunday afternoon I was doubtful she would find much open. When she contacted the store she was informed they couldn't repair it. We elected to get 2 new tires and they were installed within 30 minutes. The counter staff and shop employees were very helpful in a difficult situation for her. Thanks
By deanosx4
November 2020
Services Received
Oil Change
I was charged twice for an oil filter surcharge-a $2.50 fee and then a charge of $10.00 for a premium filter. Not sure why these fees. So a $54.95 oil change cost me $75.00
By BJA65
November 2020
Services Received
Other Services
Appreciate the attention to detail, and concern for driving safety. Always leave there confident in the work that has been done, and any cautions/suggestions given.
By Wilms
October 2020
Services Received
Oil Change
From talking to Kevin at front desk an service, they are all exceptional. I have been coming here for many years and never any problems. Thank you to all.
