Customer Reviews

Was not sure where the noise was coming from. Serviceman, checked all concerns, came back with an estimate with coupons in a timely manner. Made an appointment for the job. Was prepared, when appointment came a few days later. with all parts and did not take very long. Everyone was very courteous.

The young man at the front desk that assisted me was knowledgeable and friendly. He was able to give me very useful advice and did not take advantage of my lack of tire knowledge.

Completed replacement of tail light in record time. I waited outside because of Covid and the car was ready in no time.

Was able to receive service before my appointment time and the tires were installed in less time than I was told it would be. A hubcap was not installed properly on vehicle and it was lost on my way home. They quickly ordered me a new one and installed it properly.

I would have loved the sales person or someone and walk me to the car to explain what was about to take place. Actually see what was being done, as a result still ear the same noise after paying 500.00 + dollars for a services that may not have been done

My daughter is a student at LSU, I am a Service Manager for a New Car Dealer about 44 miles away. She had a low tire, on Labor Day and tried several local Baton Rouge gas stations to put air in her tire, none of them worked. I called Goodyear on Lee Dr, spoke to John who was very courteous. My daughter arrived, John greeted her, they took her car in and patched the tire promptly and she was on here way. If you are ever in the LSU area and are in the same circumstance, I would say to pass by a...

He sent me way across Baton Rouge to another Good Year store with a nail in my tire knowing that he could of ordered a tire to be delivered to his store. Wasn't very professional. It was 2 women who were evacuated from Hurricane Laura.

If I remember correctly it was Ron and Mark that helped me out the other day and they were fast, professional, and helped me when I was in a bind. Will definitely be getting my tire work done there from now on.

Went in to get tire repaired. Signs all over about customers needing to wear masks and plexiglass installed on counters, but employees had masks around their necks with mouth and nose exposed. All this while in Louisiana we are experiencing the highest per capita rate of covid19 in the country' We'll never get the pandemic under control until people do the simple precautions of wearing a mask to prevent transmission.

These go to guys solved an electrical problem for me as I expected they would. Took my car in on short notice and did good work.