200 East Sunflower Road
Cleveland, MS 38732-2752
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.
43 Customer Reviews
I went to Good Year for an oil change. My car was done and I had to wait about 15 minutes after because the manager completed another customer car before checking me out. This is poor customer service because if customers transaction is complete go ahead and cash them out. Once he finished the car, he called the customer car who he was working on first and then cashed me out last. I spend thousands of dollars at Good Year and never had any problems. This is the only place I do business with.
Tire Purchase / Installation
The staff is really concern for the customers my hood would not even close though i went for a tire they wouldn't let me leave until they fixed it no one else would fix it they kept passing me on to someone else
I enjoy going to Goodyear in Cleveland, Ms. The staff is very friendly and I enjoy going to get my service. I really wish I could get more coupons for service.
Oil Change, Tire Purchase / Installation, Other Services
I had an experience that was great in every way. They made sure I didn’t leave until everything was done right. I left with things done I didn’t know needed done. They cared about my safety not just my money.
It took 1hour and 20 minutes for a oil change
I received great customer service when I obtained an oil change and tire rotation. I received a phone call before and after service was rendered.
Oil Change, Other Services
This store definitely went above and beyond my expectations. I called at 5 p.m. to make an appointment the following day to have my car worked on and the store manager told me there was no need to make an appointment, I could just come in that same afternoon. I got there an hour before they closed and the guys there went above and beyond their duty when dealing with my car. I was well informed about what needed to be done to my car, as well as extremely pleased with the quality of work the ge...
Manger was very rude this is not the first time but I think it be my last
Had problem with getting credit increase. Good year wanted to do a credit check and I refuse. This would drop my credit score. Very unpleased
Brought my car in for some tires, oil change, and wheel balance. However; had to bring my car back several time because my car was shaking and driving rough.. This is like 3rd time good year services has been not good. I used to bring my cars here all the time but i will not keep continued to pay Goodyear and there service is not good.