Customer Reviews
Goodyear Auto Service - St. Johns
131 Gateway Circle
Jacksonville, FL 32259
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52 Customer Reviews
By Daryll
April 2018
Services Received
Other Services
Rob and his crew fixed our leaking tire issue immediately and got us back in the interstate. Professionals that care about helping their customers. I would recommend them for your car repairs and service.
By JohnMo
December 2017
Scheduled appointment online to my nearest Goodyear center to change out four tires at a decent sale. Called to rescheduled due to an unexpected conflict and they were flexible and accommodated. Duration of service was as promised. The original customer rep at desk was unfamiliar with online scheduling, but was handled properly after summoning manager.
By Mickey123
December 2017
Services Received
Tire Purchase / Installation
As usual, a great experience.
By Neil71
November 2017
Services Received
Other Services
I called looking to make an appointment for an electrical problem with my car. Described my problem and the women couldn’t refrain from being rude. As someone who currently works in customer service I was apaulled, I’d get fired if i talked to a customer like she did. I’ve been turned away before because I didn’t have an appointments set, this women told me I’d have to come in within 20 minutes for my car to be checked by the master technician. The store is open until 7 pm but apparently if y...
By JagJon
November 2017
Services Received
Tire Purchase / Installation
went in at 3 pm Sat to get 4 new tires in emergency situations: was looking at Kelly tires all week and due to none in stock , Rob worked with me and gave competitive price on Goodyear Assurance... said he could do it ASAP.. I even waited around and was out by 5 pm ... awesome service and Ill buy again from goodyear..I don't live far from building and will refer all friends in neighborhood..
By frank1234567
November 2017
Services Received
Oil Change
You need more than one counter person on a saturday. I waited in lobby alone for 10 minutes to drop off at 7:30 and at least 20 minutes in a line to pick up at 1:30.
By Msthomas70
November 2017
Services Received
Oil Change, Other Services
Rob is very pleasant to deal with and was very helpful in determining necessary services that were needed for each of my three vehicle brought in this past week. I am new in the area and will bring my vehicles here for maintenance services and repair. Thanks for making the unpleasant situation of car repair tolerable and providing great service.
By Clem127
November 2017
Services Received
Oil Change, Other Services
Great place. Nice people. Clean facility!
By Lazlong82
October 2017
Services Received
Oil Change, Other Services
Excellent service and willing to go into detail on recommended repairs. Staff is great
By JonLyn
October 2017
I had an outstanding experience on a Sunday when I had a nail in a tire and needed 4 new tires. THey made time and got me done before they closed for the day
