Customer Reviews
Goodyear Auto Service - St. Johns
131 Gateway Circle
Jacksonville, FL 32259
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150 Customer Reviews
By Emman
September 2020
I am not much for words, but anytime I get my vehicles serviced, it's the best!
By Traveler80
September 2020
Services Received
Other Services
Travelling to Massachusetts picked up a nail in tire on Rte 95. Store was fully booked with appointments but fit me in, fixed tire, and had me on my way in an hour. Didn't charge for the service. Couldn't have been more helpful.
By TheresaZimmerman
August 2020
This is a story of two experiences. My husband had picked up a roofing nail in his tire and originally called Goodyear on State Rd 210, the store where he had recently purchased nearly $1000 worth of tires...only to be told he would have to wait until the next Wednesday for help (6 days later). He tried to explain that he is 81 and would not be able to manage if his tire went flat while on the road. Sorry...you have to wait. Frustrated, he decided to try elsewhere and fortunately call...
By Tania4841
July 2020
Great employees Great service
By MatrixKM
July 2020
Services Received
Oil Change
My experience was overall good, except for your employee Douglas who did not wear a mask for most of my interactions with him. I know that he has a mask available because I saw him wear it in the presence of his coworkers when I checked out, but when I arrived and handed over my keys he was not wearing it. He did not wear it as he asked me to come up to the counter and I did not see him using sanitizer at any point either. I was quite close to him when I signed paperwork at the counter using ...
By LisaLap
July 2020
Services Received
Oil Change
Got an oil change and had to wait, was in and out in less than an hour. also provided a quote for the two tires I needed and an air filter change but without the pressure of purchasing at that moment.
By Leslie303
July 2020
Services Received
Oil Change
I had to get new tires and the assistant manager, Nick, went the extra mile for me with great customer service and pricing. I’m so grateful!!
By AMiller
June 2020
Services Received
Tire Purchase / Installation
Every person that works in this shop has a good sense of humor, and they always do right by their clients. If I could give 10 out of 5 stars, I would!
By JagGator
June 2020
Services Received
Tire Purchase / Installation
They were waiting for me at my appointment time and greeted me very friendly. They were very polite and turned the car around (5 tires) in less than an hour despite have full bays. Very impressive. No attempt to upsale or add on any services or charges. This was a very pleasant experience all the way around and I think this is the way to buy tires!
By Lifesrich61
June 2020
Services Received
Tire Purchase / Installation, Other Services
Their a good group of guys. They haven’t disappointed me so far.
