14150 Beach Blvd.
Jacksonville, FL 32250
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51 Customer Reviews
I was able to call and come in almost immediately. The team took care of my service timely with great work. I plan to come back for other services. Thank you for your help
Was traveling to jacksonville from wisconsin to check the area out since i will be moving there soon. Ending up getting a flat tire and took it to the nearest auto center. Great service and was very fast. Got me back up and exploring the area in no time. When i move down here this will defenitely be the place i take my vehicle.
Oil Change, Tire Purchase / Installation, Other Services
Friendly and courtious....... Price was acceptable....
I stopped into Goodyear after having to jump my car to get it started one morning. The employees were very friendly and patient in their explanation of what I needed. They installed a new battery and further tested my car to make sure there weren't any additional problems. I would definitely go back if I had further care trouble.
Came in for LOF and tire rotation. My appointment time was 9am, however My car was finished at 11am. Now that is a long period of time for service, but they were very busy and also had a couple cars left over from the previous day. The technician also had trouble with the GM TPMS in resetting after rotating the tires. I understand there will be unknown delays and I am still happy with the way I was kept informed and treated during my service.
Tire Purchase / Installation
I went in to have Goodyear look at one of my tires that had a leak that had gotten worst. They said because of where the nail was, that they could not repair it and I needed to buy a new tire. And to wear properly, I was informed that I should purchased two... Overall good service from start to end, but I had no way to know for sure if they were being honest with me. I never saw where that nail was, or if they was any other choices. I trusted that they are the professionals and that I did...
I had to wait over 30 minutes past my appointment time for my car to be taken back, which I was not happy about. When I make an appointment for a specific time and make the effort to show up on time (a few minutes early), I expect the same from the establishment I am patronizing. Otherwise, what's the point of setting an "appointment?" This was not the first time this has occurred here. Communication between team members at the service desk seemed less than efficient-I was helped by 2 differe...
From the initial phone call to the moment I rolled out of the parking lot, Goodyear employees were courteous and friendly even when delivering bad news, in my case that 5-year-old tires could no longer be safely sustained by patching. I'm a recently retired veteran of fhe freight railroad industry specializing in marketing and communications, and was pleasantly surprised by their customer-centric approach. I'll be back.
I went in for wiper blades and was immediately greeted and presented with several options. The technicians were very competent and professional, so much so that I have decided to purchase tires from them. Great service!