Customer Reviews

I would like to share my experience. I am a 40 plus year GoodYear customer. I made my appointment on 1/7 for 1/8 to check the engine light at the Riverview,Fl shop. On 1/8 the engine system check was done at no charge-Inv.# 091234. Jimmy, said it could be vapor, but could test the problem print out without a Service charge? He drove the car out front with Engine light still on?? He said I could go to AutoZone for a free system printout in the plaza and could fix myself with socket set. I ...

The people there were very helpful and understanding what your needs were. They were honest with you and and explained everything too you.. This was my first time too this Goodyear store down here in Florida and I well be going back. They got you and an out as fast as they could depending what you had down.. They always always wished you a good and safe day when you left. I well be going back.

I had a problem with one of my tires. Jeff got me in the same day and back on the road within 2 hours

We had to have our tire fixed right away as we were driving on space saver spare. We went without an appointment and had to wait a little but they took care of it and other non emergency things for us.

My oil change cost 40 dollars more than what was quoted online, despite the fact that I specified my vehicle and should have been quoted all of the “extras” at the very beginning! I would have never come here and paid a completely different price for the exact same service as last time I can here. Also quoted 1 hour and it took 2.....terrible

I brought my mother-in-laws car in because of a noise (was the tension pulley) and had it corrected for what I believe was a reasonable price for the service provided. It was completed the same day. A couple days later, I brought my car in fro an oil change before returning to Idaho. I was informed it would be a couple hours until they could get to it. The final price was lower than the estimate. I would recommend them. Get an appointment if possible though.

I waited a very long time just for an oil change and they called me to say I would be charged for different things and some how my total was almost double what I thought I was going to pay. When I asked where the charges came from they listed things off but after a second phone call the prices went up again.

I I received an email promotion concerning, above other things, a front end alignment and free brake inspection. Since I noticed that my SUV was "drifting" to the right when driving on the HWY and I had not had a brake inspection (43,000 mi) I decided to make an appointment online. I arrived about 20 minutes prior to my appointment and the person at the front desk put me to the "front of the queue." It was much appreciated. I waited for my vehicle to be service. The suggested time are THREE H...

I do love this good year. I got a roofing tack in a tire, but I also knew my car needed other things my mechanic had been neglecting in the pandemic. They plugged my tire, got me really a reasonable price on two other tires that had had it. They checked the whole car out, took their time, and realized my mechanic hadn’t changed my break fluid in five years, so they did that quickly and reasonably. They made a little mistake attaching a cover, but when I told them about it, they fixed it with...

The staff was helpful and friendly. The store was clean and was following Covid recommendations. They were very busy and when a couple of customers became frustrated they handled the situation calmly.