Customer Reviews

Late Thursday I discovered a leak in the left rear tire which started slowly. I took he vehicle to the Goodyear store Friday morning and left it. I received a call around noon from the Service Manager (Jacob L.) that the tire had a screw in it at a 45 degree angle which could not be plugged. He advised that there were no replacement tires anywhere to be found locally. Within a half hour of the phone call, Jacob L. called back and advised he had in fact tracked down a new one. We agreed ...

Late Thursday I discovered a leak in the left rear tire which started slowly. I took he vehicle to the Goodyear store Friday morning and left it. I received a call around noon from the Service Manager (Jacob L.) that the tire had a screw in it at a 45 degree angle which could not be plugged. He advised that there were no replacement tires anywhere to be found locally. Within a half hour of the phone call, Jacob L. called back and advised he had in fact tracked down a new one. We agreed ...

I was out of town, and my wife's car would not start. We had it towed to Goodyear, thinking it may be an oil issue, turned out to be a battery. 2 year warranty for $182 battery (install included) is a bit much for my military spouse at home. I would have had her go to Sam's for $80 for a 5 yr warranty had we had the choice.

Service at this particular store was pleasant, courteous and efficient on a day that was quite busy.

Great tires and great people but.... My appointment was at 10:00 but my truck wasn't pulled in until 10:45. Once they got it in, they got the new tires on as quickly as possible.

I went online on a Tuesday and selected the tires I needed. I selected an alignment and made my appointment for Saturday morning at 9:30am. I also elected to drop off th car rather than wait. I received a call Friday afternoon asking what time I was dropping off my car off. I explained that I had made an appointment online for 9:30 am. The store had no redcord of anything I had selected online. I further explained that I was in need of tires and an alignment. Next morning, we dropped the car ...

I'm not too sure went for a patch had to wait until the next day to have it repaired only to be told it was unrepairable and needed to purchase a new tire. I didn't feel confident in their experience or honesty but service was decent. I had previously just purchased 4 tires elsewhere but I guess I just bought a new tire but most likely I will buy other tires elsewhere from a place that can advise instead of just upswell me when there's are other options. Just my opinion Ive seen much worse an...

Took my vehicle there without an appointment Monday evening before close. Knew I was going to drop it off because the Rt front brake line had failed. They called me Tuesday at 18:00 to tell me it was done! They do an excellent job, and very quickly. This is not a vehicle that you can buy parts off-the-shelf for, but they had it done in 1 day, and done right.

Was not pleased with the hidden charges in the price of the oil change.

Long story short I took my sons car in for an oil change the lady had an attitude. I'm guessing she had a rough morning and I work with customer service so I get it but when your rude about it to myself and the customer in front of you then I have a problem. So I took my car in at 11am and oil change wasn't done until 6:58 literally . So I called at 6 saying hey I'm in the area is my car done he said no they haven't took it on the rack we will give a call when it's ready. That's not what got ...