Customer Reviews

It was fair

Christina was great and moved along the process efficiently

I made an 11 oclock appt and it wasn't until after 3 oclock before they started the installation. We were told the appt time was a drop off time. This makes no sence. I made an appt because I knew it would be busy. I made the appt 3 days in advance and contacted the store to confirm it. A 30 to 40 minute installation took 5 hours with an appt. I made the purchase online. I was told by the young lady at the counter that they had the paperwork printed on the counter at 10:30 that morning. When ...

I am so happy with this Goodyear store, Adam one of the managers is always a pleasure to work with and does his best with every situation, I love that he explains everything in depth about what's going on with the cart but lets you make your own decisions. Everyone is friendly in the shop, just the best experience when having work done on your car. They keep you up to date on the service and how long it may take to get very honest shop.

Fast, friendly, and competitive pricing.

Poor Diagnostic, I brought my navigator in for A/C blowing hot and asked them to find out why, I told them the high pressure side was hot to the touch, They took it right in and called me 20 minutes later to say it needed a recharge, I said that it was previously charged and that it is acting like it has a block, they said it would be a couple of hundred dollars to vacuum the system and recharge it, I asked what if that was not the problem will I still have to pay that? They replied yes then ...

Had alignment done on truck which was spot on. Deal on tires was competitive for Goodyear assurance all season tires 65k. Signed up for citi bank card $40 off total also $40 rebate on tires. So totaling 520 minus $80= 440 with lifetime rotation and balance plus road hazard. Awesome deal

I brought my car in around 8am due to it overheating. I asked if it could be looked at by 10am as that was my break time. I hadn't gotten a phone call so when I went to lunch at 12 I called and they were still looking at it. Shortly after I received a call and was told it was not worth fixing and I would have to take it to a dealership for the part that needed fixing. I was ok with all that. The charge to run the diagnostic was $58.60. That seems a bit much to charge if it cannot be fixed. Si...

Was happy with the service received. Had no appointment - was a walk in, and the manager was friendly and helpful.

Adam really made the extra effort to make sure he solved the issue we had with the tire sensors and though it took time to find the solution he did not give up until it was solved. Thanks Adam!