Customer Reviews
Goodyear Auto Service - Downtown Jacksonville
817 North Clay Street
Jacksonville, FL 32202-4031
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109 Customer Reviews
By BES25
January 2021
Services Received
Oil Change, Other Services
The personnel I encountered were pleasant and professional. They listened to my requests and provided the services I requested. So far my car is doing well.
By Jeffrey
October 2020
Services Received
Oil Change
Been here a few times. Excellant service and the price is right.
By neveragain1002
September 2020
Services Received
Other Services
Went in to have tire patched. Car was in shop from 10am to 415pm. Work was not performed, they put air in my tire and said it was fixed. Next day had to add air and noticed the same nail was in the tire. Went elsewhere to have fixed. Unacceptable business practice.
By neveragagain987
September 2020
Services Received
Other Services
Dropped car off at 10am for a tire patch, called at 3pm to see if finished ,said they were just pulling it in the bay. got there 310. waited an hour and a half to have a nail taken out and patched. The next day tire needed air, looked at the tire same nail was still in there, had to got to another shop to get fixed. Called the next day and said I would get a call back, never got the call. So my car was just sitting there not even getting fixed for an hour and a half. Placed air in it to make ...
By TonyaandAnita
September 2020
Services Received
Oil Change, Tire Purchase / Installation, Other Services
Everyone there was super nice, professional, and made sure my car was in good hands.
By Jessica1867
August 2020
Services Received
Oil Change
I had an appointment at 9:00am for a simple oil change. I didn't recieve my car until 2:30 pm.
By Jendoglover
July 2020
Services Received
Oil Change
Always a great experience at this store. Staff is very easy to deal with and the service is always top quality.
By aesteves7
May 2020
Services Received
Oil Change, Tire Purchase / Installation
I live right down the street from this Goodyear and come here all the time for typical maintenance issues. Staff is always friendly and handles my car accordingly.
By Altman
April 2020
Services Received
Tire Purchase / Installation, Other Services
Fantastic job from pulling in to driving out!
By RandyForrest
February 2020
Services Received
Oil Change
I came to this store for an oil and filter change which included the tires to be rotated. Upon completion I asked did they rotate the tires and I was told that I didn’t asked for them to be done. Never said well we will take your car back and have it done for you. 29 point inspection never revealed anything that may need my attention now or in the near future except for my air filter. Totally unprofessional and not concerned makes me wonder did they actually changed my oil and filter.
