Customer Reviews
Goodyear Auto Service - Downtown Jacksonville
817 North Clay Street
Jacksonville, FL 32202-4031
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113 Customer Reviews
By Goodyearsam
March 2021
Coupons for returning customers would be nice.
By AprilLeopold
February 2021
Services Received
Tire Purchase / Installation
I cam out of work to a large staple in my sidewall tire. They were getting ready to close and took my car and installed a tire quickly, effortlessly, with smiling friendly service. If you need tires, service anything please go see them.
By SpringfieldJs
January 2021
Services Received
Tire Purchase / Installation
Great customer service, fast and professional service. I highly recommend Them.
By MaryGA
January 2021
Services Received
Tire Purchase / Installation
The staff was helpful and polite to me and the other customers. They honored their word on pricing and did good work. However, despite a "Masks Required" sign on the door and all customers wearing them, NONE of the staff had a mask...not when speaking with customers, or walking around the facility or at any time. Made me feel unsafe and uncomfortable while waiting in the lobby for nearly 3 hours during a global pandemic. Especially since Goodyear advertises as following safety procedures.
By BES25
January 2021
Services Received
Oil Change, Other Services
The personnel I encountered were pleasant and professional. They listened to my requests and provided the services I requested. So far my car is doing well.
By Jeffrey
October 2020
Services Received
Oil Change
Been here a few times. Excellant service and the price is right.
By neveragain1002
September 2020
Services Received
Other Services
Went in to have tire patched. Car was in shop from 10am to 415pm. Work was not performed, they put air in my tire and said it was fixed. Next day had to add air and noticed the same nail was in the tire. Went elsewhere to have fixed. Unacceptable business practice.
By neveragagain987
September 2020
Services Received
Other Services
Dropped car off at 10am for a tire patch, called at 3pm to see if finished ,said they were just pulling it in the bay. got there 310. waited an hour and a half to have a nail taken out and patched. The next day tire needed air, looked at the tire same nail was still in there, had to got to another shop to get fixed. Called the next day and said I would get a call back, never got the call. So my car was just sitting there not even getting fixed for an hour and a half. Placed air in it to make ...
By TonyaandAnita
September 2020
Services Received
Oil Change, Tire Purchase / Installation, Other Services
Everyone there was super nice, professional, and made sure my car was in good hands.
By Jessica1867
August 2020
Services Received
Oil Change
I had an appointment at 9:00am for a simple oil change. I didn't recieve my car until 2:30 pm.
