8590 Concord Mills Blvd
Concord, NC 28027-5408
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135 Customer Reviews
This was my first experience here coming on the recommendation of a friend. So glad I checked them out. I had an appointment for my inspection. Staff was very friendly. I was really impressed with the waiting room and bathrooms - very clean and clearly they were working hard to sanitize for guests waiting for their cars. I was able to work while in the waiting room with the WIFI, and the car was done before I knew it! Will absolutely be back for other services.
The customer service was good as usually but I was a little disappointed I didn’t get my new sticker after my oil change so I can keep up with my mileage and the next day the change oil light came on. It’s not a big thing just makes it easier to keep up with. It’s hard for me to make time to get up there so I just let it go.
Had to order a part. Repair was quick once part was received
2 state inspections in less than 30 minutes. Great job, very satisfied!!!
I had an appointment but the wait time was very long, however the service men were very apologetic for the long wait time, because of that apology my visit was worth the wait, I also had my daughter who was not feeling well, the rep told us where we could eat in the area. Thank you team!!
Service was completed quickly and I was advised about other needs for my car required for my inspection. I was given quotes for tires and a thorough explanation. The store also maintained procedures in compliance with CDC recommendations for COVID 19. They were, as always, courteous and professional.
Oil Change, Other Services
We had our car serviced and inspected and were very pleased with the friendly employees and procedures to keep us safe and germ-free.
Tire Purchase / Installation
Who knew you could have a great experience having a new tire put on my car! My appointment was for tomorrow but Nathan and (sorry I forgot your name already!) called and said they had an opening today and were here in 20 minutes. One of the lugnuts was seized, but they refused to give up. New tire is on, and I'm no longer trapped in my apartment. They were friendly, considerate, and very patient with this old woman. Great representatives of the company!
Noticed a flat tire early in the morning and has to find a store to fix immediately. Searched for a shop in the neighborhood and came across this shop in google. Dropped by them without an appointment to check if they can help me.The store manager Nicholas was very polite and mentioned that they have an scheduled appointment soon but walked by my car for a quick check. Within a minute he found the issue (Iron nail) and took my car in.He gave an estimate of 1 hour to fix the car while they a...
They always make it fast and easy with great customer service.