Customer Reviews

I have been a customer fir 30 years and never disappointed. Store manager Howard is top notch as is service manager Jeff. Both good honest people. Just had new Goodyear Assurance tires installed with the usual excellent service.

My appointment was at 11.00am . I arrived at 10 .45 and they took me right in. They were very fast and efficient. I highly recommend them.

I have made 8+ visits in the last 3 years and the store staff and Howard (Manager) are always super helpful and never pressure me to buy something I don't need or want. Could not ask for more.

I have been coming here for years with no complaints until recently. I had made an appointment to have a tire replaced, and was told it would be about 30-45 minutes to wait for it. I was elated since my tire blew on my way to work and had a corporate meeting to attend that day so I was thinking they were really helping me out. I had discussed and decided on what tire to get that day and went by what I was told in stock. 2.5 hrs later is when I was told my tire was done, upon paying I was char...

I always use this Goodyear Service Center because it's the closest one to where I live. They do a good job and I have always been pleased with their work. These tires were for my son's car for his Christmas and birthday present. He turns 20 on January 8th. We arrived for our 10 AM appointment time and were a little disappointed when we were told that our tires had been sold the previous day and they were waiting on the delivery truck that should be there sometime between 10 and 12 to bring so...

We purchased our tires online and elected to have them mounted and balanced at the Salisbury location due to convenience. We had bad weather the day before my appointment which was at 8:00 am. The manager called me that morning to let me know the employee doing the mounting would be an hour late. I thought this was very thoughtful. We were greeted at the door by two very friendly employees and were taken care of right away. I would definitely do business here again. Great customer ...

Great Service as Always by Howard and his Team !

I needed to replace the tires on my car. The original Goodyear tires were worn to 3/32 and I had a driving trip imminent. The Goodyear store in Salisbury NC is only a block from my residence so this was the first place I visited. I had researched replacement tires on the Internet and knew the average replacement costs. The local manager was friendly and accommodating, asked the right questions, punched the right computer keys, and advised me what exact replacements would cost. Surprisingly, ...

I scheduled my appointment online when I ordered my tires and when I got to the store the guy told me that I didn’t have an appointment and that my tires weren’t there- I showed him my confirmation and he went into another room to look up my tires. My tires were not going to be delivered until 9:30 that morning. I’m sorry but if you offer the service of online scheduling and you know the tires aren’t going to be there at 8- then you should notify your customer- I had to come back and they got...

Good service at a fair price.