Customer Reviews
Goodyear Auto Service - Old Statesville Road
8415 Old Statesville Road
Charlotte, NC 28269-1850
57Reviews
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57 Customer Reviews
By Cheryl24
August 2017
Services Received
Other Services
Cannot say enough great things about how this store is managed! Recently had an ongoing issue with my vehicle and Jaime and James could not have been more helpful trying to resolve. You are treated fairly and respectfully. They care about their customers!
By Jruiz1019
July 2017
Services Received
Oil Change
Very gentle and honest.
By Millicent
June 2017
Services Received
Other Services
WOWED by the great customer service experience on Saturday, June 17, 2017! I went in for a tire issue close to closing time, I was asked if I could come back on Sunday and they would gladly take care of my issue. Being in a customer service environment, I understood and was very appreciative after I discussed the issue. That day they were shot staffed and looked to be exhausted. As I walked out the door with the manager to look at the tire, another gentleman came out and said let's take care ...
By Beckyc
June 2017
Services Received
Tire Purchase / Installation
Purchased 4 new tires by appointment. Staff knowledgeable and friendly. Pleasant waiting area atmosphere.
By Stephon808
March 2017
The service guy said that it would take about an hour and a half to get an oil change and tire rotation. I was pleased for them to finished in an hour and fifteen minutes.
By Theexplorer73
March 2017
Services Received
Oil Change
I've been to this location twice and I've made an appointment both times. It still takes me over an hour and 1/2 to get out of here. It would be great to have the use of the apppointment system and get out quickly. The service is great and the waiting area is nice!
By richdoyle
February 2017
Services Received
Oil Change, Other Services, Tire Purchase / Installation
I always appreciate the team at the Old Statesville Road Goodyear store - have been a customer for several years - courteous, helpful and friendly! Just had a new set of tires put on my '14 Subaru Outback - ride is great! Thanks.
By MaryannS
February 2017
Services Received
Oil Change, Other Services
The entire staff at this location are friendly, professional, knowledgeable. I am a repeat customer because of Jamie, he is very friendly, he remembers me, my car, what services I have had done. He remembers that I purchased tires: my first tire purchase ever: and he asks how do I like them. I love the ride of the tires. Thank you
By channyboo
January 2017
Services Received
Oil Change
The Staff are very friendly.
By Medic157
December 2016
Services Received
Tire Purchase / Installation
Purchased four eagle tires today. Great price on the tires and installation. Price was cheaper than another re seller on the same tire! Got the alignment done.. Since it did not need any adjustments they did not charge me for the alignment...most other shops would have charged for the alignment anyway!! They check alignments for free.. not to many other shops would do that!! Manager Jamie and Service Manager Cory were great to work with!! Will definitely be returning for other services when n...
