60 Customer Reviews
Called this store on Wednesday, 11/29/14 at 1pm. Spoke to a gentleman about a few major issues with my car. He seemed very knowledgeable and had a desire to help as much as possible. After talking about the issues over the phone and getting some info on my car, we made a plan for me to come to the shop so they could take a look at it. He transferred me to someone who set up my appointment. This second individual took my name and scheduled an appointment for Saturday, 12/2/17 at 10am. I showe...
Oil Change, Other Services
I have used this location for a few years now and love the service they provide. Jamie and his staff are always pleasent to work with and are very knowledgeable, honest and dependable. I recommend their location to everyone I know.
No long wait. Very nice clean and nice environment. Well return again.
Cannot say enough great things about how this store is managed! Recently had an ongoing issue with my vehicle and Jaime and James could not have been more helpful trying to resolve. You are treated fairly and respectfully. They care about their customers!
Very gentle and honest.
WOWED by the great customer service experience on Saturday, June 17, 2017! I went in for a tire issue close to closing time, I was asked if I could come back on Sunday and they would gladly take care of my issue. Being in a customer service environment, I understood and was very appreciative after I discussed the issue. That day they were shot staffed and looked to be exhausted. As I walked out the door with the manager to look at the tire, another gentleman came out and said let's take care ...
Tire Purchase / Installation
Purchased 4 new tires by appointment. Staff knowledgeable and friendly. Pleasant waiting area atmosphere.
The service guy said that it would take about an hour and a half to get an oil change and tire rotation. I was pleased for them to finished in an hour and fifteen minutes.
I've been to this location twice and I've made an appointment both times. It still takes me over an hour and 1/2 to get out of here. It would be great to have the use of the apppointment system and get out quickly. The service is great and the waiting area is nice!
Oil Change, Other Services, Tire Purchase / Installation
I always appreciate the team at the Old Statesville Road Goodyear store - have been a customer for several years - courteous, helpful and friendly! Just had a new set of tires put on my '14 Subaru Outback - ride is great! Thanks.