Customer Reviews

I left my vehicle there, for what should have been with an appointment, max 2 hour time frame. At 515pm,I came to pick up my car, they had not done the rotation, or oil change, and I know for a fact they never test drove the car, because as it was being backed out of bay the tech finally said "oh I hear it". It makes the noise everyday, everytime in motion, everytime stopping and starting, everytime pulling into a parking space, pretty much ALL the time. Needless to say the last 3 times I've ...

1) Parts marked up over 150% based on research done at local suppliers. 2) Additional work now needed for unrelated problems possibly caused by the repair. Will NOT be done at GY. 3) Lack of confidence in transparency in pricing and required work.

Bad alignment Took it back within 30 min. Redid it it. Still steering wheel not straight

The oil change was done promptly and tires were rotated. However the Free 49 point inspection that was scheduled on the appointment must not have been done since on check out I received no paper work associated with one. On previous visits there was paper work.

Have used this shop for 10 plus years for all family cars and have consistently received fair and professional service.

We are new to the area and found this store to have excellent service. We are satisfied with the work performed and left feeling like everyone had done their very best. We will look no further when in need of services to both of our vehicles.

I primarily use this location due to its proximity to where I work. As a result I can usually just drop off my vehicle and pickup in the afternoon. Otherwise I would go elsewhere. Believe me, no one there is in a hurry. Hang around and watch the speed of the guys in the garage. Once I called ahead and was told they weren't currently busy and it would be a good time to bring in my vehicle . I was there in 20 minutes and still had to wait 2 hours for an oil change and tire rotation. BTW on my l...

feel like I am. Being taken advantage of. I am going to find somewhere else to do my business.

Oil change service pre-scheduled 08/12/15 9 am. I arrived ~9 am: At 10:35 my car serviced, physically there were 2 other customers in the store. I will strongly reconsider coming a 3rd time. In my opinion a pre-scheduled 20 minute job should not take 2 hrs. Clerk & office personnel had heated conversation while I waited to check out. The clerk seemed forced to check me out and I felt a subtle displaced/transferred emotion in his interaction with me. A nice touch was the mechanic was there t...