Customer Reviews
Goodyear Auto Service - Watertown Ny
1240 Arsenal St
Watertown, NY 13601-2214
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272 Customer Reviews
By Anamaria
January 2021
Services Received
Oil Change, Tire Purchase / Installation, Other Services
Excellent service.
By ddehner0330
January 2021
Services Received
Tire Purchase / Installation
Everybody at Goodyear has always been courteous and thoughtful and have explained things to me when necessary. They give me options and will even give quotes on things that are good for a limited time if you can’t get it done right away. I’ve only had one time where I had to wait longer than usual for my vehicle, and that’s only because I let them know it wasn’t a rush since there were others that needed more serious attention. I feel like they listen to my concerns and I trust them more for ...
By JennaS
December 2020
Happy I got an appointment here. Dropping off for my annual inspection was easy and quick. Great customer service. I will be back!
By Frankie625
December 2020
Always great awesome service from all the crew
By Lyszy
December 2020
Services Received
Other Services
Kris was extremely helpful and thoughtful and went out of his way to solve my problem...was bad battery under warrantee from a place two doors down...he contacted them and arranged from my car to be moved there for service...cant
By VWGolf
December 2020
Services Received
Other Services
I came to Goodyear for a second opinion after another garage insisted I needed a costly repair to pass state inspection. The employees here were much easier to deal with and were also more straightforward about my car's actual condition. I only needed half of the repairs the first garage wanted to make and neither was necessary for my vehicle to pass inspection. I'll be sure to make them my preferred garage for all my future mechanical needs.
By DrumW6
December 2020
Services Received
Tire Purchase / Installation
I have taken my vehicles to this Goodyear for 18 years. The customer service Is always exceptional and far better than you will ever get from any dealer anywhere. They fix what needs to be fixed and don’t offer you unnecessary services. Highly recommend!
By DCombs
December 2020
Services Received
Tire Purchase / Installation
Everyone was so great and helpful. Especially the associate Ken. He was exceptional and very knowledgeable. Thank you Ken for making my experience enjoyable and good.
By dwhcpo
December 2020
Services Received
Other Services
Very accommodating with honest service. Very knowledgeable. I know I can trust their recommendations and sensitivity to cost.
By Jlstrough
December 2020
Services Received
Tire Purchase / Installation
They did a good job
