Customer Reviews
Goodyear Auto Service - Liverpool
7608 Oswego Road Suite 1
Liverpool, NY 13090-2944

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215 Customer Reviews
By sameoldlines
January 2021
Services Received
Oil Change, Other Services
I was told my truck would be ready in an hour or so . I left for 2 hours for an oil change , my life of tire rotation & balance + my 3 year alignment check. When I came back after an hour and a half, my truck ,was still on the rack . I inquired and was told that my tires were rotated 2000 miles previous . My truck pulled to the right and i payed for 3 year alignment ! Hmmm...
By BayberryResident
December 2020
Services Received
Other Services
I have had multiple GREAT experiences with Goodyear in Bayberry Plaza, Liverpool NY--I had to bring in 2 vehicles within 3 days from another-- one vehicle needed service (battery issues/vent behind glove compartment issue, etc...) AND another vehicle had a "flat tire"-- The Customer Service over the phone was fantastic, the drop-box process was easy to use, and the overall Customer Service was beyond excellent----Both vehicles were repaired PRIOR to any expectation during a busy holiday week ...
By Deb43
December 2020
The staff was very friendly and sever was fast and complete
By JC13090123
December 2020
Services Received
Tire Purchase / Installation
Needed two new tires, shop did price match, quick service.
By LisaAB
December 2020
I called on a Saturday morning and got me in that day
By JimmyH61
November 2020
Services Received
Oil Change, Tire Purchase / Installation, Other Services
Had snow tires put on, as well as pre-winter maintenance check done. This Goodyear has never disappointed me. The service and staff are always prompt, helpful and friendly. Would never consider going anywhere else!!
By James
November 2020
Services Received
Oil Change
Jason and Theresa were both extremely friendly, helpful and knowledgeable. They took the time to listen to me, provided me with the appropriate recommendations, and I will definitely be coming back! Great experience and A1 service!
By Heike
November 2020
Services Received
Tire Purchase / Installation
The service was fast and informative. Their professional advise helped me to make adjustments to complete the service to get my car safe on the road again. Thank you
By AM0614
November 2020
Services Received
Oil Change
Recently came back to this store after not coming in for over a year. There appears to be a new group of people working here, so I was hesitant at first. After talking to them and having them work on my car though, all worry was cast away! This store is great and I look forward to my next visit to this location as I have my own little “fleet” of vehicles.
By CCLark
November 2020
Services Received
Oil Change, Tire Purchase / Installation, Other Services
I needed a lot of work done of my vehicle, another Goodyear location refused to help me. This location got me right in and completed the work quickly and it was done right! They, even went above and beyond and took the time to talk to my warranty company to help me pay for the work that was needed! I will definitely return to this location! Thank You; Jason, Mike and Team!