Customer Reviews

Crew worked beyond closing hours to get the job done right.

Great job it’s always a pleasure to be a customer at Goodyear of Bayberry thanks to Daniel and Dan see you soon stay well

I love the competence and the thoroughness of these technicians. You get what you ask for and any other problems that are noticed are addressed. Very comfortable experience.

I have had multiple cars in for service for my boys from oil changes, snow tires and rotations to more complex service and Daniel ( Service Manager) and his team have always been Professional and delivered first class customer service. I highly recommend this facility.

I have never had a bad experience at this Goodyear Site. The current staff is both professional and courteous in every aspect. I would never go elsewhere. They were also extremely sanitary, safe and careful with the Covid-19 situation. Very impressed!!

I've been going to this location for a couple of years, being a car enthusiast I count on these guys to fulfill my car needs and they do with outstanding service, knowledge and fast service. I walk in and they greet me by my first name, I have a great relationship with these guys and have bought 3 set of tires from them. 5 out of 5 without hesitation. Highly recommend to make this location your spot for your car needs as well!

I selected my tires and made the appointment online. The actual price was $150 higher than quoted with added service. The service tech told me I would get a free alignment. Then came back to tell me the car is out of alignment, and it will cost $170 to get in alignment. Clean place and nice people, but they nickel and dime you constantly.

I always choose Goodyear in bayberry plaza. The guys are always friendly and professional. The waiting area is always clean and comfortable.

I really like going here for minor issues with the vehicle. They are always friendly and informative, and they will work with you. I like that the turn around time is usually quick. The last time I was in, for a battery change and alignment, it took 3 hours (should have taken 90). But under the current circumstances, Covid-19, this is probably an anomaly. They usually do not take that long, and we were fine with it.

Six months ago I had new brakes installed because I was experiencing lack of stopping power. The day I picked up my truck I noticed a significant vibration, pulsing and grinding when applying the brakes. I knew something was up and brought it back and they told me it wasn't the brakes. After several visits to have it checked and was told it was bad calipers. This past week I paid almost the same amount as I did originally for them to install two new front calipers and they replaced the "upgra...