527 Vauxhall Street
New London, CT 06320-2624
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140 Customer Reviews
Goodyear personnel quickly inspected my car and found the problem. Was in the shop less than 24 hours. No further recurrence of the problem. Thanks.
This is not the best good year tire store I have been to. I will not be going back. I buy Good Year tires because they are reliable but this store is not. They replace all the TPMS sensor hardware free of charge when you buy tires but don't need a new sensor because they charge you $10.00 to replace it even though the old one is already out. I also noticed multiple times that the tire technician were just chatting instead of working on the vehicles that they were working on. I was in the Nav...
Went in late Sunday afternoon with no appointment and a nail in my tire. Left 45 mins later with a patched tire & no charge for the work done. Very pleased and will return when I need new tires!
Michael and Brian were great. They helped me with my tire problem. It was a very busy day but they did my service timely and were very helpful
When I blew out a tire on road debris while visiting family in on a Saturday evening in Connecticut I was in a bit of a pickle. I really didn't want to drive my wife and toddler 160 miles back to Boston on a spare tire and only had a few hours on Sunday morning to get my tire repaired. Luckily for me Goodyear was open and accommodating. They had my model tire in stock, and were able to get me in and out in just over an hour. Customer service manager Brian and the mechanics on duty were pleasa...
While I commend the diligence in finding a screw and a nail in two of my tires, I feel the labor charges for the brake services were excessive given the twenty years I have been a customer at this service center, VW dealer costs, and other area service centers. They really socked it to me in comparison to other brake services in the past. I'm debating whether to ever return... Too bad.
Tire Purchase / Installation
The Goodyear store was very helpful and informative. Gave me an approximate time of completion and it was actually the expected time. Would come back again for tire change!
Oil Change, Other Services
Oil change, tire rotation and wheel alignment completed in little over an hour. I go to them for my automotive needs.
Tire Purchase / Installation
Great price for tires online at Goodyear then shipped to store. Appointment was perfectly on time with no waiting.
I was visiting family out of state and found that I was leaking oil. It appeared to be coming from my oil filter. I made an appointment for an oil change. At the store they found that I had a loose filter. They took great care with servicing my car. The staff was exceptional, and treated me like family. I recommend this site to anyone in the area.