Customer Reviews
Goodyear Auto Service - Cuyahoga Falls
90 Graham Road
Cuyahoga Falls, OH 44223-1205
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189 Customer Reviews
By Brey
March 2021
Staff were clear about pricing and what needed to be done with my vehicle, what could wait, and what actually wasn't an issue. I'd had a different mechanic a few months back that said I needed something particular done, but it was revealed to me that I didn't actually need this. I respect that the staff here didn't have a "salesman" attitude towards me. A great experience here and I'll definitely be coming back for any future maintenance.
By eaduncan
February 2021
Ordered my tires online and had them installed and ready to go days later -- the staff were all wonderful and I'm happy with the service!
By aysmam
February 2021
Services Received
Other Services
No hassle road hazard replacement and normal rotation - all done in a half-hour
By ChrisHighlander
February 2021
Services Received
Tire Purchase / Installation
Great experience. My first time at a Goodyear auto center and I will definitely return again in the future.
By DRB2851
January 2021
Services Received
Oil Change
The person taking the information (Carly) was terrific. She handled the phone call, the intake and the billing with professionalism. However, the "mechanics" were a disappointment. My car is a high-performance car (Porsche Macan S) and they were not very forthcoming. I understood that you don't get many of these cars in for service, but I also expect that if you accept the business, it should be done right. What does that mean? They didn't top off the fluids until I asked, they didn't r...
By 123Matt
January 2021
Services Received
Tire Purchase / Installation
Cuyahoga Falls store always accommodating to scheduling needs and staff is great.
By Scottdoe
December 2020
Fast friendly service
By LvonV
December 2020
I was told tire pressure sensor needed replaced They installed new senser but forgot to tell me they could not complete sensor recognition process, was told this when i called to inquire why senser light still on..so sensors are still not working..charged me full quoted price anyway..?
By BillyJoeW
December 2020
Services Received
Other Services
Went to the Goodyear auto for a belt that was starting to make some noise and had both changed in a speedy amount of time while I waited ! The Lounge area was warm , comfortable and plenty of space for the social distance times we live in now. I was extremely satisfied with the speed of the repair and my comfort at the shop! The service personal where kind , courteous and helpful in every way!
By erage1232
December 2020
Services Received
Tire Purchase / Installation, Other Services
In and out service, love my new tires and alignment!
