Customer Reviews

Well done.

Called and asked if they had the equipment to balance my 37" Goodyear truck tires and the manager was very friendly, clear and up front not to waste anyone's time that he should be able to take care of it. Went in got the tires inflated and balanced in and out in no time very happy with this team of employees A +.

I called about tires that weren’t online. The service center said they had 4 in stock and an open slot that afternoon. The store was ready, with great COVID safety measures, when I arrived. Dropped it off, received a message when it was ready. At pickup They had secured the spare , had all of my rebate paperwork organized - and best of all my car drove great! Very professional and courteous staff.

First time was my fault, I didn’t have a wheel lock key. Second time I dropped the car off and it sat on the lot from 11am-4pm until I called and found out nobody had looked at it and they didn’t have time to install the tires. Had to clear a third day off of work to finally get it done.

Everyone at the Stoneham Store is Great! I have been going to Goodyear for many years now. They are very helpful to get me in when I am in big trouble with my vehicle. I know I can rely on whoever takes care of my vehicle to do it right. Safety first since I have children in my vehicle and everyone knows how I am. They make me feel comfortable that they have checked everything that keeps us safe. I think they are Wonderful and extremely kind and courteous. I tell everyone to go to Goodyea...

It was great Nick and staff were very helpful and friendly

I have been taking my car to Goodyear in Stoneham for basic car needs and I have been very satisfied with the results, service, and price. This past visit though, I believe I got my car back with a problem it did not have before. My tire pressure monitor system malfunctioned and I think it was due to the tire service that I received with my oil change. I am not satisfied with that aspect of my service, but I will return to Goodyear for other small services for my car.

I want to start by saying during the pandemic I am sure some people are overwhelmed but if you are in customer service of any type you should still try to be nice. I feel the salesman that helped me was a bit condescending and overall wasn't friendly at all. I was happy with how my tires turned out but I probably wouldn't go back otherwise.

Took my 2015 Genesis in for break problem and they replaced car’s front brake rotors for free. It seems that unknown to me, brake job was under two year warranty. I had no idea. They are trustworthy and and honor their work.

Called for oil change and to get a price .gave all my information type of car etc.He told me a price I said great and made an appt.then when I got there he told me price was higher that I had spoke to him and I didn't give him the information on the phone which was n.ot true .1st of all how could he give me a price on the phone if he didn't know what kind of car I had then he was not helpful at all to me and when I paid never said thankyou would never go back there