Customer Reviews

Everyone at the Stoneham Store is Great! I have been going to Goodyear for many years now. They are very helpful to get me in when I am in big trouble with my vehicle. I know I can rely on whoever takes care of my vehicle to do it right. Safety first since I have children in my vehicle and everyone knows how I am. They make me feel comfortable that they have checked everything that keeps us safe. I think they are Wonderful and extremely kind and courteous. I tell everyone to go to Goodyea...

It was great Nick and staff were very helpful and friendly

I have been taking my car to Goodyear in Stoneham for basic car needs and I have been very satisfied with the results, service, and price. This past visit though, I believe I got my car back with a problem it did not have before. My tire pressure monitor system malfunctioned and I think it was due to the tire service that I received with my oil change. I am not satisfied with that aspect of my service, but I will return to Goodyear for other small services for my car.

I want to start by saying during the pandemic I am sure some people are overwhelmed but if you are in customer service of any type you should still try to be nice. I feel the salesman that helped me was a bit condescending and overall wasn't friendly at all. I was happy with how my tires turned out but I probably wouldn't go back otherwise.

Took my 2015 Genesis in for break problem and they replaced car’s front brake rotors for free. It seems that unknown to me, brake job was under two year warranty. I had no idea. They are trustworthy and and honor their work.

Called for oil change and to get a price .gave all my information type of car etc.He told me a price I said great and made an appt.then when I got there he told me price was higher that I had spoke to him and I didn't give him the information on the phone which was n.ot true .1st of all how could he give me a price on the phone if he didn't know what kind of car I had then he was not helpful at all to me and when I paid never said thankyou would never go back there

I was very happy with how my appointment and work was completed. The manager was very friendly and courteous. This was all just for an oil change and tire check.

Had an appointment with a competitor but they could not get the job done so I called good year and in the same day they got all tires changed in 2 hrs

I called to order my tires and a couple of days later they gave me a follow-up call to confirm that they ordered the tires. When I showed up for my appointment they knew who i was even though I'd never been there before. They wasted no time getting my truck in the shop and the wait time was minimal. They took the time to explain to me everything I needed to know about the care of my tires. I've gone to their competitors in the past and I have been treated well there also, but these guys reall...

Arriving into Stoneham for a family visit from NY. Upon arriving I noticed a thudding noise as I were driving and knew it was a passenger side noise, bearing or something mechanical. Tech calls me telling me I need tires in rear and alignment, then pausing telling me I need all 4 new tires. I am a 10 year plus Jeep and heavy off-road mechanic And I knew it was something internal. I even mentioned it to the service tech. As I got the vehicle picked up 2 days later they tell me it was a bearing...