Customer Reviews

Staff was very friendly and easy to schedule around - the team in the garage took almost an hour to place a single tire when my car was the only one there. Just wish it took a little less time.

Everyone good to take care customers

Good staff good service

I purchased a set of tires from Goodyear online and came to this store to have them installed after booking an online appointment. Despite the fact that it was a holiday weekend, and the email letting the store know about my purchase hadn't arrived yet, the manager Gordon got me squared away and maintained a pleasant attitude the entire time, even though it was more work for himself to figure it out. The total time to switch out the tires wasn't even an hour and I was on my way again with gre...

The team is proficient, skilled and sensitive to customer needs

I had a 1997 Ford with 80,000 miles on it - it needed a substantial amount of work to get on the road after sitting dormant for YEARS - They were fantastic - fit me in quickly and had a diagnostic within a few hours! They work was done over about 2 days and was great. The car runs awesome an Tommie was super helpful with my old car!

This location is the best. Typically, when I go to the car mechanic, I am usually nervous and skeptical given, generally speaking, the service sucks and you never know what your going to get. However, ever since coming here, I have felt fairly treated. And, I would like to personally say thank you to manager, Tommie. He has been nothing but awesome as he gives the best service to all. I alway feel that he is always looking out for me, and I wont be cheated. Best location, ever! Thanks to T...

I work full-time and appreciate being able to have my car serviced, at times, on weekends. I have been to the Malden location perhaps four or more times and have always been treated well; additionally, I have been able to snag an appointment in a short time. I have chosen to trust these employees for the work my car requires, as this is their realm of expertise, not mine. Trust is a big issue for many of us at the mercy of mechanical needs for our vehicles. I have not experienced any reas...

I have been to this place twice in last two years to change my rim and tires. They are very efficient and reasonably fast in getting things done. Clean job, they use seat covers and floor mat covers for protection even while driving away to the garage from parking. I was very satisfied during my visits. The place has a waiting area with TV also Dunkin donuts close by 3-minute walking. The service manager Tommie and the guys working there are very helpful. Tommie is always a happy and welcomin...

Just went in for my regular full synthetic oil change and it was done wicked quick. I recommend making appointments ahead of time over the phone, so much easier to get in and out! They also have a little waiting area with a TV, magazines, a few windows into the garage if you want to see your car being services... and a bathroom. It's always pleasant dealing with the staff, and even though I'm only there every few months for an oil change or tire rotation, they remember me by name! It might al...