Customer Reviews
Goodyear Auto Service - Depew
4972 Transit Road
Depew, NY 14043
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.
Active Filters:
116 Customer Reviews
By soss
April 2021
online appointment doesn't show up when you get there. when you make appointment for two things to be done, they did one thing then when you go pick up your car then they tell you have to come back the next day to get other one to be done, i have two days to get it done.
By TimothyMoore
March 2021
Services Received
Oil Change, Other Services
The service I experienced was superb! The entire team was fast, efficient, kind and courteous. However, a special thanks goes to Kurt the store manager for taking care of me.
By Reusch17
March 2021
Services Received
Other Services
The people were awesome. Work was done,quickly . Very friendly atmosphere.
By Kathyann
March 2021
Services Received
Oil Change
The guys at this location are always friendly, courteous and professional. The waiting area is clean and safe. Kurt came outside to show me how to adjust controls on my dashboard. I highly recommend this Goodyear location. Thanks guys.
By Jordan1030
March 2021
Services Received
Oil Change, Other Services
Went in for a routine oil change and a vehicle inspection. I had my 2yr old and felt safe in the waiting room. It was kept clean and sanitized. The service itself was fast, and very affordable. And the customer service was the best I've had at good year. Will be recommending this location to family and friends.
By ScottR46
March 2021
Services Received
Tire Purchase / Installation
Had damaged tire replaced. Kurt and his mechanics were very knowledgeable and friendly. Great communication and fast service. Highly recommend..
By Racks54
February 2021
Services Received
Other Services
Took 2012 Jeep Wrangler in for 2nd front end alignment as part of our 3 year front end alignment contract. 1st alignment was done approx 7 months ago with new tires on the Jeep without issue. This alignment I was called to let me know the front tires had wear caused by bad alignment. How is this possible when I had just taken the vehicle for an alignment 7 months prior with new tires? Not happy about the chucking type wear seen on the tires and multiple attempts to get correct alignment.
By Nanasin
February 2021
Services Received
Oil Change
I was there for nys inspection and an oil change. I was very Leary because of COVID. Place was very clean and chairs were 6 feet away from each other, hand sanitizer was available and clean pens were out for your use. Very, very pleased with my service!!!! I was in and out within 45 minutes!!!
By RMK86
December 2020
My tires were installed in a timely manner. However, the tires were overinflated, not programmed to the vehicle’s tire inflation system, and are missing valve stem caps.
By Fafhrd27
December 2020
Services Received
Other Services
I have been using Goodyear for maintenance of my vehicles for years. I never had a problem with them. They might be a little more pricey but I consider that is worth the convenience of being a few blocks from my home. They always get me in and out in a timely manner. They know their stuff. Very friendly and professional.
