Customer Reviews
Goodyear Auto Service - Kenmore
1795 Sheridan Drive
Kenmore, NY 14223-1211
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark.
Active Filters:
187 Customer Reviews
By WKS176
March 2021
Services Received
Tire Purchase / Installation
Always great customer service!
By Cpcpcp
February 2021
Made an online appointment, recieved a confirmation email. Showed up on time and they had no record of it. I showed them email, he said I should have called! Happened once before too, but I left it 6 hours for an oil change. I couldn't do that today. Complete ineptness. 0 stars if it would allow.
By Timothy1960
February 2021
Services Received
Other Services
I always receive great service at this location. Manager Jim, service writer Dale, technician Bob and technician Mike are all top notch. They take care of all the details.
By TMar
January 2021
Services Received
Oil Change, Other Services
Made a service appointment for NYS inspection, oil change, and tire rotation. All services were performed in a quick and timely fashion. Waited in their Covid-19 compliant waiting room with plenty of space, and hand sanitizer available, even the pens to sign paperwork are sanitized with great care to keep customers safe. Excellent service experience as always Jim and his team are top notch; why I keep coming back.
By Ldbongi
December 2020
Services Received
Tire Purchase / Installation
Everything they said, is what they produced from the time I arrived till when I left. Overall a very positive experience. I would recommend to family and friends.
By TamikaP
December 2020
Services Received
Tire Purchase / Installation
I had a great experience..Everyone that I came in contact with was professional, knowledgeable and friendly. It also didn't take a long time for them to complete the task. I will be back.
By JoePjr
December 2020
Services Received
Oil Change, Other Services
Kudos to Jim, Brian and Dale. They are a credit to Goodyear and always strive to meet the customer’s needs. I travel fifteen (15) miles one way to have this great crew work on my car. Always a great experience.
By Patty
October 2020
Fast Courteous Counter Experience.
By dontwasteyourtim
October 2020
Showed up for an appointment, waited a half hour to be told that the tires aren't there, I'd have to wait three hours for them to arrive. So a 9 am appointment would get me my car back by 2 pm. Do you really think when making an appointment people are able to wait around for 5 hours? What's the point of making appointments? I just wasted time off work for this.
By MarkB1234
October 2020
Services Received
Other Services
When I have work done here, I always feel like I can get the work done that I asked for. Suggestions are always welcome too!
