2186 Empire Blvd
Webster, NY 14580-2000
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110 Customer Reviews
Oil Change, Tire Purchase / Installation, Other Services
Store team did great and went the extra mile!! Online ordering didn't go well they misrepresented delivery time. Store team gor me right in when tires came a day late.
Tire Purchase / Installation
Needed to have 5 Trailer tires mounted to wheels, dropped off the wheels and the service manager called me couple of hours later to say they were ready to be picked up. A couple of the employees help me load the mounted wheels/tires into my truck I signed the work order and was on my way, Pretty much painless and everything looked great. Would buy from them again. Thanks. Jim H.
I have frequented this provider for many years, mainly due to the caring attitude of their counter staff. That’s not to equate it with perfection in their quality of workmanship. Having had two significant issues, it’s time to find a different shop. My latest experience was having gotten a basic oil change, only to find them having left the oil cap in the engine compartment and not retightened, along with an oil funnel remaining in the receptacle. There’s a bit more, but let’s leave it with...
I came in for help without an appointment for a check tire light on and a possible leak. Rob agreed to help me right away and took my car in for a quick diagnostic. Within 15 minutes he found the problem, fixed it and had me on the way. I am so appreciative for their friendly and fast service and will be bringing my family's vehicles back there without hesitation! Their waiting area is comfortable with TV, WIFI and coffee!
Oil Change, Other Services
Went in for a NYS Inspection and an oil change. Truck wouldn’t pass due to a broken stabilizer link which was literally replaced exactly one year ago to the day! I have my doubts that it was even broken as the truck wasn’t making the noise it was a year ago and asked to see the part. Manager said he would have to dumpster dive to get it. Unfortunately I had my family waiting so I didn’t take him up on it. My wife takes the truck home and hours later I notice the inspection sticker is on comp...
Have been a long time customer bringing multiple cars here for service. Service has declined. Recently brought my Goodyear tire in for tire leak (covered under my purchased tire agreement). They broke my wheel lock key and blamed me for having wheel locks on my tires. Never offered to replace the broke key. So now I have 3 lug locks on the other 3 tires that I cannot remove because they broke the key. In fact, they wanted me to bring the car back in to them so could remove the other lug nuts ...
Tire Purchase / Installation
Made an online appointment to purchase tires and have them installed. Technicians were fast and friendly. I have used this location for my last 5 tire installations and have been very satisfied every time.
Pretty simpl my driver side rear tire was loosing air , what had happened I picked up a chunk of glass and it caused a leak my light came on so I took it straight over to Empire road Goodyear it was late an they were busy An close to closing but Frank the service manager took my car in anyway and repaired the tire for minimum charge . No questions asked or didn't asked me to come back just fixed my tire .?Thanks I recommend this service center to anyone good friendly and helpful serve and rep...
Tire Purchase / Installation, Other Services
Had all new tires replaced, oil change and front end alignment done. Friendly staff and quick service