Customer Reviews
Goodyear Auto Service - Franklin
543 East Central Street
Franklin, MA 02038-1360
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188 Customer Reviews
By NoName1234
July 2020
Services Received
Other Services
I use this location quite a lot as the staff is always extremely friendly, very knowledgeable, and beyond helpful. I'm always happy with my experience there and this time was no exception!
By McMac
July 2020
Services Received
Tire Purchase / Installation
Did a good job and desk staff were courteous. My only complaint was black finger prints all over my tan interior and with this being during COVID it was a little more of a concern than usual.
By Guchman
June 2020
Services Received
Other Services
My car began to stall. The folks at the Franklin store identified the problem and resolved it on schedule.
By Mglebus
May 2020
Services Received
Oil Change, Other Services
Was a refferal from a neighbor to go here as a reliable and honest shop. These guys have exceeded my expectations. They have been honest on estimates and what actually needs to get done as well as communicate timelines and prices . Have had great dealings with all the staff there Would recommend them
By Sally54
May 2020
They do a great job. Friendly prompt and I bought the 3 year alignment
By JMBOCONNOR
April 2020
Services Received
Tire Purchase / Installation
EXCELLENT
By pll455
April 2020
Services Received
Tire Purchase / Installation
I ordered the tires on line from Goodyear & had them installed at this location. Installation took a bit longer than I expected, but the were pretty busy. I would have rated them 5 stars, but after I had been driving the car for a few weeks I checked my tire pressure and it was WAY too high. My car specifies 30 PSI, but weeks after I left the shop I found the tires were between 37 and 43 PSI, so they must have been even higher when I first left the shop. They should have checked the sticker o...
By brimat
March 2020
Services Received
Tire Purchase / Installation
Service was prompt installation went well in the time that they said it would
By kellyredhair
February 2020
Services Received
Other Services
We always have a good experience here! We had a flat and dropped the car off an hour before closing. Before we even got home, they were calling telling us that there had been a nail in the tire and the car was all set! When we got there to pick it up, they didn't even charge us, which was a wonderful and much appreciated surprise as my husband just started a new job after a year of unemployment. Next time, I'm bringing them all cookies!
By Ppete44
February 2020
Services Received
Oil Change
No appt.,walked in asking for oil change during busy mid-day time.50 mins.later I was done!
