Customer Reviews
Goodyear Auto Service - Worcester
981 Grafton Street
Worcester, MA 01604-2005
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204 Customer Reviews
By Jay2020
September 2020
I made an appointment on tax-free weekend for new tires Gary and his crew did an excellent job got me done in the afternoon.
By LaPalme
September 2020
Services Received
Tire Purchase / Installation
I have been dealing with the Goodyear store on Grafton Street in Worcester for about fifteen years. I find Pete and his crew to be "Top Notch". When they work on my car I know the the work is done properly. Some places tell you what they are going to do, and then take shortcuts. The people at Goodyear don't just talk a good fight, they do it. I like that they use a torque wrench. Most places tell you they will and then go nuts with the impact wrench. I like the three year alignment pro...
By Jessicatb1
August 2020
Services Received
Oil Change
The team is great, Grafton st Location is great, service plus one always. I have been going there for more than 5 years.
By RalphB
August 2020
Overall great customer service. Staff is very knowledgeable and attentive. Always provide the best alternative to get the best parts at the best prices for the customer’s budget. Ralph,
By Christine18
August 2020
Services Received
Other Services
I was able to get an appointment on the same day that I inquired. Manager Gary took immediate responsibility for my car, explained everything in depth. Since I needed to leave my car for an undetermined amount of time, he even drove me home. He contacted me several times to let me know the updates, and then picked me up again the next day and took me back to Good Year. He is a gentleman, and very conscientious in his job. The repairs were made wonderfully, and I am a happy customer! All emplo...
By NYTraveller
August 2020
Services Received
Tire Purchase / Installation
Matte and Gerry are a blessing. My family and I needed tires Desperately while traveling through Worcester from NY. I called same day and Gerry got me in, Matte to the rescue with the know-how. Hands down!!
By BobbyZ45
August 2020
Services Received
Other Services
Peter diagnosed my problem and replaced my sway bars in a timely manner.
By Johnnysinger
July 2020
Services Received
Tire Purchase / Installation
Straight forward and honest with no surprises.
By JohnnyGlassblowe
July 2020
Services Received
Oil Change, Other Services
I have always been happy with my experiences at Worcester Goodyear. They do good work, communicate well and their prices are reasonable. Nice people.
By AFC2
July 2020
Great service always friendly no issues
