Customer Reviews

Made an appointment and needed back by specific time. Ken kept me informed of what issues were found and had cost when speaking to me. Very professional and completed well on time. Will be using them again.

We made a 10 oclock appointment to swap snow for summer tires and informed them we were going for groceries and would be back after. At 4 o'clock that afternoon we got the car. Not sure why but they said they were not informed it was not a drop off. Why would it be a drop off if I made an appointment and then told them we would be back after groceries? They took half off the price, but i wasted my whole Saturday. When I got the car home I noticed not one of the tires had a valve stem cover. N...

I noticed the tire warning light and discovered I had a flat tire. I hobble drove the car into GOODYEAR which was the nearest tire center. Within minutes they came out with a compressor and got the car into a stall. They found a nail in the tire. They vulcanized the hole and were able to save the tire, Without pressure, they informed me I should soon have a coolant change based on the milage. I asked if they could accommodate that which they did. I asked if they did oil changes which the...

I bought my Goodyear tires in Maine where I live. The tires ad a terrible vibration in them which my selling dealer was unable to get rid of. They would not warranty them so I called the Concord Good yer store and they made me an appointment for the next day. I drove down to the store and they took good care of me. They figured out that the two tires on the rear were bad and replaced them under warranty. I can't say enough about how kindly I was treated in the store both from getting the appo...

I easily selected my tires and scheduled an appointment. Ken was well informed and helped with my selection, and informed me of the procedure for a contactless appointment. I was informed of all Covid-19 precautions that would be taken, including sanitizing the vehicle when complete. In order to avoid the waiting room, my husband and I opted to wait in a second vehicle while the tires were installed on the primary vehicle. While waiting (with car in battery mode, lights on and CD playing) t...

The Good Year office in Concord can't be beat. The team, especially Ken, is honest and will not sell you something you need. He understands that money is important and some repairs can be put off into the future.

I came in at 4:15pm with a completel flat tire. I got great service in an hour, with two new tires for my Honda CRV and also a realignment.

Had a 9:00 am appt, arrived st 8:40 am car wasn’t taken into the bay until 9:40 am was told 1.5 to 2 hours to complete the tire install . It took 2 hrs 45 mins $179 for a wheel alignment is outrageous TFT does it for $59 An attempt was made to sell me a rear brake job for $567 - way too expensive so I declined had it been more reasonable I may have had it done as I had blown the morning anyway

Randy, Brian and the service tech were all top notch. Friendly, honest group of employees. I will be back.

I had an appointment for my wife’s car to get 4 new tires. While I was waiting I asked about tires for my daughters car and what I was considering for her Honda they had in stock. As busy as they were for a Monday AM they were able to fit my daughters car in. After my daughter arrived with her car we realized she needed a state inspection and a oil change, again as busy as they were Ken said no problem we will get it done. We left her car for most of the day and they got everything done. Than...