Customer Reviews
Goodyear Auto Service - Locust Point
917 East Fort Avenue
Baltimore, MD 21230-4762
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200 Customer Reviews
By MrWest
September 2020
Services Received
Tire Purchase / Installation, Other Services
I've been to this service location several times over the years and always known them to close at 7PM. I received a call from them at 4:30PM September 2, 2020 that my vehicle was ready for pickup. I get there at 6:30P and they're CLOSED! They never bothered to inform me that their service hours changed and that I had less than 30-minutes to pickup my vehicle! Inexcusable! I lost time and money because of poor communication exhibited by the service rep!.
By johnhw
September 2020
I had damage on the sidewall of a tire and had road hazard insurance. Goodyear offered to replace the tire and my only cost was the state tax on tire disposable and the road hazard warranty. Brought the car in late morning and was all set by afternoon. Appreciate Chris' help with all of this.
By DanB1
August 2020
Was charged for a light replacement that I told them NOT to do whilst getting a patch put in my tire. Never offered a refund, only a discount on tires. Won’t be going back, not to get scammed again!
By RichnBaltimore
August 2020
Services Received
Other Services
Last minute appointment fantastic service!. My car wouldn’t start, and after AAA couldn’t figure out what was wrong, I decided to have it towed to Goodyear after a recommendation from a friend. I’m glad I did! They not only found the problem, they actually researched the history of the problem on the Internet, and printed out the documentation for me to bring it to Ford for a recall. They got my car running , That was the important part! They did it super fast, and super efficient. Highly rec...
By Ruchi
July 2020
Services Received
Other Services
Professional service and great work. Reliable and great value.
By Dolores67
July 2020
Services Received
Tire Purchase / Installation
Excellent Service,I will recommend to all my friends and Family
By Larrance
July 2020
Services Received
Oil Change
I will always take my car there as long as i get great service, GREAT CUSTOMER SERVICE.
By WarrenD
June 2020
Services Received
Tire Purchase / Installation, Other Services
Goodyear has become my main garage for all of my cars. There service is great, fair prices and very convenient. Sunday hours are great and they always get me in and out timely
By JudithG
June 2020
Services Received
Oil Change
Very efficient service for a pretty busy place! The serviceperson was polite and professional and while it took longer than expected (nearly 3 hours), I believe they did a great job. I did order services online before the appointment and this was not efficient -- the special pricing had not been applied & one service was not listed, so check order details when you arrive!
By johnhw
May 2020
I needed a new windshield washer pump for my rear window and GY on Fort Ave did the repair. They told me the cost and explained that they knew it was an expensive repair which I appreciated. They had my car repaired and ready the same day and the new pump works fine.
