Customer Reviews

Did not go over differences in pricing between online and in-store. Pricing was WAY higher in-store with extra fees that were not mentioned online. Suggested that applying for a credit card will result in double the discount. Did not mention that you cannot pay for the tire purchase at the time of credit card application. Misleading at best.

Experienced car troubles on the way to work and dropped car off and it was diagnosed in a reasonable time frame and repaired by the time I got off from work. The pricing was very fair and lower than I had expected. Customer service was good. I will return in the future if the need arises. Nice to have a good repair shop close to the workplace.

Everyone was very pleasant and helpful. Service was quick and easy. Thought it was overpriced. It was $100 just to find out what was wrong. luckily it wasnt a major fix.

Good service and great price

I have a 1998 Toyota Corolla. When the factory warranty expired in 2002, I started taking my car to the Fort Avenue Goodyear for everything. They have provided me with several sets of tires, front and rear brakes several times, four serpentine belts, hoses, two starters, two alternators, several batteries, and dozens of oil changes. I have NEVER had a problem with them! I am convinced that my Corolla has lasted these 20 years because of the EXCEPTIONAL service I receive from. And the sta...

Always easy....always responsive...always done on time.

Designated parking, numerous and ample spaces, easy to locate with many clear access routes into Southside shopping center. Very personable on the phone and at the counter. Great dinner just steps away for a snack or meal while you wait. What could be better? A very happy experience.

The Service here is SUPERB ! Service Manager Jason Smith is an ace diagnostician and can get you safely back on the road in record time. If you live within a 100 mile radius of this Goodyear, you owe it to yourself to bring your car here !

I'm a repeat GoodYear customer because I enjoy the customer service and products. Or at least I was until this visit. I'm less than impressed this time around for several reasons. After calling two weeks ahead, not only to ensure that I secure the products and services I needed but also to be sure of the costs and budget appropriately, I arrive to find no appointment in the system.

Made an appointment to get an oil change the day before, came in EARLY to drop off my car, staff never made any mention of how long I should wait around, a full hour later I come back and there is only one other car in the port being serviced, plenty of mechanics visible not working, and my car had still not been serviced. A full hour later!! 1.5 hours it took to get an oil change with an appointment. I will never get my car serviced here again.