Customer Reviews

Very friendly, very fast. Was some confusion about which axle the tires was going to be installed on - after firm clarification during check-in, I came out to my car to find the tires were not rotated to the correct axle. It was fine, but the confusion did not inspire confidence. Also wifi in waiting room did not work and there was no coffee, so those amenities were falsely advertised.

Very odd experience. I went in to get a quote & make appt. When I arrived for appt, no one seemed to know I was coming. Given a totally different price. Luckily I had the printed estimate. The staff person argued with me over the price and services! I had to raise my voice. Never had to do that before. Got the price near the original estimate. Services provided seemed ok. Wish I had walked out & gone somewhere else.

Words cannot describe how impressed I was with the staff at this location. My experience was great. The staff listened to my issues and actually saved me a lot of money. They were not looking to upcharge me on things that I did not need, like a dealership was trying to do earlier in the day. They were honest and fair. Big thanks to Jason, the service manager for all of his help. I HIGHLY recommended this place to anyone needed auto service.

I've purchased three tires with road hazard from Goodyear and needed to use the road hazard warranty last week after hitting debris in the road and catching a flat on 695. I called Goodyear, they searched the serial number of the tire to ensure it was covered by road hazard and they replaced the tire. The tire replacement cost a mere $25 for the installation fee, but would've cost me over $300 for a new tire had I not had the road hazard warranty. Exemplary service!

I called last minute on Nov 6 to try to squeeze in an oil change before closing. The gentleman that answered the phone was accommodating and willing to help. Got me in, and kept my wait to a minimum. Happy with the service I received and will be back for my next oil change.

While the associate at the desk was friendly, it was extremely disappointing that my online order was “not in their system” and that the tire I ordered was “not in stock” that day, so I had to buy a tire that was double the price of what I intended to pay. While a system glitch may be the case, it sure seemed like a good ploy to upsell a new customer. Very disappointed.

While the associate at the desk was friendly, it was extremely disappointing that my online order was “not in their system” and that the tire I ordered was “not in stock” that day, so I had to buy a tire that was double the price of what I intended to pay. While a system glitch may be the case, it sure seemed like a good ploy to up-sell a new customer. Very disappointed.

The tire I ordered didn't come in time for my appointment and they went above and beyond and found me a tire the same day. Just shows that they really care about taking care of their customers.

There's not much else to say. They do great work and don't kill your wallet for doing it. Definitely coming back again and again!

Did not go over differences in pricing between online and in-store. Pricing was WAY higher in-store with extra fees that were not mentioned online. Suggested that applying for a credit card will result in double the discount. Did not mention that you cannot pay for the tire purchase at the time of credit card application. Misleading at best.